Wilba - Answered a Question by Anderton (21 Jan 09 18:39)

Hi! First of all commiserations if that's applicable. I along with others in our group purchased our wine mid December & have a receipt to that effect. I'm with you they should not have cashed the cheque if they were not prepared to honour the purchase. Someone from the legal profession advised recently, Consumer Direct should be the first port of call in these cases. Please report back with the conclusion of this matter......Good Luck Wilba .

- Was this comment useful or 0 of 0 found this useful
Bradbury - Answered a Question by Anderton (21 Jan 09 18:45)

Having looked back on the RCI Site it appears they have obviously cottoned onto the discrepancy in the pricing that was between the $ / £ exchange rate and they have recently hiked all the wine prices up by a very significant amount. The question is when did they do this. I know for sure that pre New Year and I think early January they were stilll showing at the old rate. So did they cash your cheque before the prices went up and do you have any proof. Did you print off the wine price list?

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Wilba - replied to Bradbury (21 Jan 09 18:53)

I have a printed off pre January wine list for sale at a mildly exorbitant price..........offers!

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Bradbury - replied to Wilba (21 Jan 09 19:07)

Yes, I too have printed a list dated 5th December at the pre hiked prices.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Anderton - replied to Bradbury (21 Jan 09 19:21)

Thanks for your comments. No I didn't print the prices off. When I sent the form off (a week last Friday) the old price was being advetised on the website - they must have increased it whilst the cheque was in the post. Will wait and see what the conference call between Miami and UK brings. If it's negative will contact Consumer Direct as Wilba suggests. Pretty shoddy of RCI I think. I will let you all know how we get on. Thanks again.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Setter - Answered a Question by Anderton (21 Jan 09 19:29)

You will need to read carefully the terms and conditions of contract in the RCI brochure as that covers the terms of your contractual relationshio with them (i am afraid I dont have a copy as we dont travel with them) Check and see what the provisions are for increase of pricing for various aspects of the "goods and services "which they provide. Sorry, without access to their terms I can't advise further. Cynthia.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Wilba - replied to Setter (21 Jan 09 19:58)

Cynthia I understand you are 'limited' as to how far you can comment on these matters, but I have a similar wine package purchased mid December & an 'Amenity Confirmation' from RCI ( I assume this to be a receipt). My question is, Once this transaction has occurred, monies paid & accepted, ie. over a month ago, can they legally ask for more money, or indeed return my money and cancel the deal......Regards Wilba (Pierce).

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Setter - replied to Wilba (22 Jan 09 11:23)

Hi Wilba, my view is that if RCI have issued you with a reeipt expressed to be in full and final payment then they are stuffed (to use a legal term!!) however i do not know which legal system tgoverns their contract with you. Their terms and conditions should indicate somewhere which legal system governs its provisions . As they are a US co. it may fall under US jurisdiction--about which my knowledge is nil!!Cynthia.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Wilba - replied to Setter (22 Jan 09 23:42)

Thanks Cynthia .

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Ingle - Answered a Question by Anderton (21 Jan 09 20:34)

Many companies have clauses in the terms and conditions covering changes in exchange rates. If the sterling prices were originally based on $2 to £1, and its now $1.50 (even less now) the increase cost would work out at £61.40. I am sure there are going to be some disappointed people when they see the price of the drinks on RCI this year. I am sure they could reduce their costs by sourcing in UK rather than shipping from Miami .... Brian.

- Was this comment useful or 0 of 0 found this useful

Daily Top 10 Deals

  • Just Reduced Caribbean Cruise!

    P&O Cruises - Azura - 19 Oct 2018 - 14nts

    Southampton : Ponta Delgada (Portugal) : Phillipsburg (St Maarten) : St Johns (Antigua) : Castries (St Lucia) : Kingstown (St Vincent) : Bridgetown (Barbados)

    Now from £973pp

    • £100 per cabin Free Onboard Spend
    • 5% Low Deposit 
    • Cruise From Just £69pp Per Night 

    View All 2018 P&O Cruises In One Place >


  • Price Drop! Summer No Fly Northern Europe

    Royal Caribbean - Navigator of the Seas - 26 Aug 2018 - 7nts

    Southampton : Hamburg : Olso (Norway) : Brussels : Southampton

    Now from £599pp

    • www.CRUISE.co.uk Exclusive FREE Parking on 2B Balcony & Above
    • Family of 3 from Just £1599 

    All Royal 2018 Southampton Cruises >


  • REDUCED! Spain & Italy

    Cunard – Queen Victoria - 31 Aug 18 - 8nts

    Southampton : Gibraltar : Cartagena : Valencia : Santa Margherita : Rome (Civitavecchia)

    Now from £775pp

    • Includes Flight From Rome to London & Transfers Included
    • Up To $250pc Onboard Spend

    View All Cunard 2018 Cruise Deals >>

Show More Deals
Caroline Kyle's blog

Four Freds In Funchal

By Caroline Kyle

Fred Olsen have just announced they will be holding another special event in 2020 as all four ships will be reunited in Funchal Madeira on the 4th April 2020This is only the third time this has happened, the first time on the 28th July 2015 in Bergen and on the 10th Sept this year they will be meeting once again in Cadiz.Funchal is one of my favourite European ports. I love to take the cable car up to the suburb of monte and when they’re running, a Gondola ride is the easily the most f...

Read More

Feb 19 2018 12:55:26:000PM


What No Kisses On My Pillow?!!

By Lily Canderton

Lily Canderton's blog

10 years ago a tradition of the nightly turn down service on ships was a Chocolate Kiss on your pillow but this now seems to be a thing of the past according to a recently returned cruise passengerI hear all the time from passengers that ‘standards are not what they used to be’ with less and less being included and more and more being an added payable extra – Are cruise lines cutting corners just too much?Even the Berlitz Guide author commented that standards are slipping in...

Read More

Feb 16 2018 07:45:22:000PM

Chaos on Carnival!!

By Barbara Hopley

Barbara Hopley's blog

Last week on one of the Carnival Cruise Line ships in Australia there was absolute chaos!!The Barkho Family from Melbourne caused fights and upset whilst sailing on Carnival Legend on a 10 night South Pacific sailing it has been reported.They had been looking for trouble for days according to passengers on board the 2124 passenger ship which sailed from Melbourne. around 30 people were injured in the brawl including women & children.Reports show the security also got involved but the situ...

Read More

Feb 18 2018 08:47:06:000PM