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Question: Can you cancel the $12 per day per person gratuiti...

Can you cancel the $12 per day per person gratuities charge on NCL's Epic - looking at transatlantic next year as an extra cruise down to costing - if this cannot be cancelled it puts the real cost up as 14 x 2 = 28 x $12 which is a rather expensive $336 and cuts it out from appearing so cheap - can anyone advice?
Submitted by - , Kelbrook - United Kingdom / Subject - NCL Cruises , General
14 answers, 2409 views
Answer
Blyth - Answered a Question by Chapman (15 Nov 10 09:51)

When making a booking we always ask for the up front cost of gratuities, not that we won't pay happily that way we have a total cost of the cruise, before we make a final decision. I have to agree with the others although the gratuities are still our way of tipping the staff for excellent service which we always get. You may not know but and I agree when they take on the job they know they won't see home for 6 to 9 months depending on their contract, but at least when you finish work for the day you are at home with your family....Bill.

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Answer
Straight Talker - Answered a Question by Chapman (15 Nov 10 08:42)

The grats are essentially the satff wages, NOT a bonus. Do/did you work for free?

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Hewitt - replied to Straight Talker (15 Nov 10 09:02)

Maybe cruise lines should stop conning the public into believing that they have cheap cruises and just put it on the cruise price up front.

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Malcolm Oliver - replied to Hewitt (15 Nov 10 09:12)

I think we all agree on that. Never the less to withdraw tips penalises the hard working crew. Tipping individually excludes the crew that serve you which you never see, like Chefs etc.

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Thompson - replied to Malcolm Oliver (15 Nov 10 22:43)

I am afraid I do both, and for those reasons, to tip the backroom staff, without whom the cruise would be impossible, I then tip the face to face staff on merit (even the bar staff) The funny thing is I am not well off and I save as a working man from year to year or possibly two for my cruise, and have never recieved a tip in my life for my work But it is Nice to be Nice Jimbo.

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North - replied to Straight Talker (16 Nov 10 12:38)

There is nothing that stops NCL from increasing the prices of their cruises to pay the wages in full. How about reduced bus fares for everyone but just tip the driver ? No the bus company costs the wages in to the fares.

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Answer
Solender - Answered a Question by Chapman (15 Nov 10 11:00)

You really need to total up the "extras" when you cost out a cruise as they vary enormously depending on the cruise line. We get people complaining endlessly about the cost of gratuities, drinks, laundry services, beauty treatments, wi-fi, shopping and services on board in general. Apart from the 6* cruise lines, cruises are priced low to attract business, and once they've got you...........

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Malcolm Oliver - replied to Solender (15 Nov 10 11:16)

"You really need to total up the "extras" when you cost out a cruise" - Yes NCL are surcharge experts!

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Chris - replied to Malcolm Oliver (15 Nov 10 18:51)

Solender is correct about most cruiselines, esp the US/Italian lines. ............. and you are even correcter about NCL in particular ............ and I need to brush-up on my grammar ;-).

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Answer
Taylor - Answered a Question by Chapman (15 Nov 10 13:57)

We went on Norwegian Gem this Summer. We had a great time, but the service was not brilliant so we refused to pay the $12 (which is way in excess of what P&O, RCL and Cunard recommend) and agreed instead to pay what we thought the service was worth - which was $4 per day. They were perfectly happy to agree to this as long as we filled in a form to explain our issues, so that they could address them accordingly. If you don't explain what you weren't happy with - how can the management improve things for future travellers?

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