My client said that they wanted to cruise to celebrate their wedding anniversary but hadn’t cruised before. He said that they had considered cruising in the previous year but decided to give it a miss as they found the whole experience of looking for a cruise a bit daunting with all of the information and terminology floating about.
I told my client that I remembered when I first started my job as a cruise specialist, there was so much information to take in, it was a bit of a brain pickle to be honest. I explained that as a specialist cruise consultant I am here to make things easier and explain things in an easy to understand manner.
Now that I have been doing this job for years and have gained all of this experience things seems a lot more straight forward to me. I explained to my client that it is my job to make sure that they clearly understand things and to make sense of it all. My client sounded pleasantly surprised when I just went over everything with him in a clear and easy to understand manner. Needless to say he soon afterwards went ahead and booked the cruise with me.
First time cruising doesn’t have to be daunting when there are friendly knowledgeable experts like me around to help make sense of everything.
About Me
I started at Cruise.co.uk back in April 2009. I was new to the travel industry as my previous work was within the mortgage industry, due to the credit crunch (and being made redundant) this wasn't a great industry to be in so I looked for something new which is when…
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