OMG the ship has gone without us…

This I think is everybody’s worst nightmare to get back to the dock and to see the ship sailing away, or worse still if it’s nowhere in sight.

So what happens then, well after the fit of panic and laying the blame on whoever is with you, you eventually calm down and go and look for someone who can help you.

Before this of course the bridge will have called your names 2 or 3 times just on the off chance you may have slipped through the radar and got on board without your cruise card showing you have come back, it happens now and then, the staff will have also checked your cabin to make sure you are not in the cabin and asleep or in the shower.

It’s a hard decision to sail without a passenger or 2 but they have a schedule to keep to and though they will wait a while there will come a time when the captain say’s go.

Far be it from us to take joy from another’s misery, but we admit there’s something amusing about passengers running the length of the dock (it’s because it is someone else) — often to the cheers of those already on board — when they realize they’re late getting back to their cruise ship. Usually these aptly named “pier runners” are lucky. They throw themselves across the gangway, and the doors close behind them. Others, however, aren’t so fortunate. Mistakes happen, in spite of the best-laid plans; if you find yourself still on dry land while your ship is sailing off into the sunset, it’s not the end of the world. Check out our tips and advice for how to avoid missing your ship, how to prepare in case you do miss it and what to do if your cruise ship leaves you behind.

How to Avoid Missing Your Ship

Pay attention to the time.

Don’t overlook time differences. Listen for announcements, and read your daily on board newsletters to see when you should set your watch forward or back. Further, ship time and local time are often different. Be sure you know exactly what time to be back on board after a day in port, and verify whether that time means the ship’s time or the port’s time. Also make sure you don’t lose track of the hours while you’re off having fun ashore. We know it can be easy to have a few too many frozen pina coladas at Senor Frog’s (that’s me I love them), but that’s no excuse to be late getting back to your ship. If you’re worried, bring your  phone, and set an alarm so you’ll know when it’s time to start heading back to the pier otherwise you will ruin your time ashore constantly clock watching.

Choose excursions carefully.

If a ship-run excursion is late returning to port for some reason, the ship will either wait for you, or the line will take financial responsibility for getting you to the next  port of call to meet up with your ship. If you book a private excursion and it’s running late, the ship won’t always leave without you — particularly if you’re on the tour with a large number of your fellow passengers — but there’s no guarantee that it will wait. If you do decide to go the private tour route, do some research ahead of time. Check to be sure the excursion provider has a track record of punctuality, and aim to be back at the ship an hour or two — rather than a few minutes — before the “all aboard.” www.Cruisingexcursions.com are one such company that guarantee to get you back to the ship or to the next port of call if the ship leaves and it is their fault. Better safe than sorry I say.

Be Prepared for all eventualities

Keep important information with you.

Take photocopies of passports, driver’s licenses (both sides) and credit cards (both sides) ashore with you (if you’re not taking the actual cards), as well as phone numbers for your ship, port agent (often found listed on the daily schedules you’ll receive on board each day) and your cruise line’s customer service department. In addition, you should have the address and phone number of your country’s embassy in the port you’re visiting. (Other helpful contacts might include your travel agent or your travel insurance hotline) This information — which should be kept on you, preferably somewhere other than a wallet or backpack, which could be lost or stolen — will be essential for helping you figure out what to do if you miss your cruise ship. “I photo copied mine and then laminated them so they don’t get ruined if they get wet”

So What to Do If You Miss the Ship

Find a port agent.

Most cruise lines have port agents stationed in the port area to assist if your ship has left without you. In cases when cruisers are late returning to the ship, the ship’s crew will often remove the passengers’ essential items — passports, mobile phones and medication — from the ship to leave with the port agents. These officials can help you with contacting your ship and making travel arrangements. It’s scary enough when it happens so it’s good to know help is at hand.

Make phone calls.

Pull out that trusty list of  phone numbers, and start by calling your ship to let them know where you are and figure out next steps, including how and where to meet up with them in one of the next ports on the itinerary. You might also have to call your cruise line’s customer service department to let them know what happened and see if they can help with booking any accommodations and travel. Finally, if you find yourself without proper identification, you can’t get through to your ship or cruise line, or you don’t speak the local language to ask for help, then call the embassy of your country which is closest to the port you’re visiting, or show the address to a taxi driver who can take you there (during normal weekday business hours). The people at the embassy can help you to figure out next steps and put you in contact with someone who can help you to reach your ship or return home.

Make travel arrangements.

If you miss the ship, you’ll have to either meet it in another port of call or call it a day and head home. Your cruise line, travel agent or travel insurance provider might be able to help you make the plans; otherwise, you’ll have to make arrangements on your own. Either way, you’ll be responsible for any costs incurred. (This is where photocopies of your credit cards will come in handy if you’ve left the real thing on board; it’s also why we advise all cruisers to travel with passports, even if all that’s required for boarding is a driver’s license and birth certificate.

Recover your belongings.

If you decide to return home instead of rejoining the sailing at the next port, you’ll have to remember the fact that your belongings are still aboard the ship. The cruise line can usually have everything shipped to you, but just know that it might not be cheap.

Try to relax.

Even if you find yourself stranded, remember: You’re still on holiday. If you have time to kill after you’ve made game plan, make the most of it by exploring the place you find yourself in or locating an out-of-the-way place to try local food. Stuck in port overnight? That’s the time to experience the nightlife you miss when the ship sails away.

So I suppose the end of this story is down to you, what would you do, or has it happened to someone you know or even to you, let us know what you did.

I always set my watch to the ships time but still ask when i see the board that say’s what time to be back on board if it is ship time or shore time.

 

 


About Me

Hi my name is Carol I'm from Liverpool and I am a Liverpool fan ( had to get that in). I worked for Thomson for over 15 years, about 6 of these were dealing with just cruise for our flagship Cruisedeals store in Liverpool. I do love my cruises and…

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