I'm Robin, 35 and been working for www.cruise.co.uk for 6 years now. I have worked in the travel industry for the past 15 years and I have become very confident in promoting cruise as well as focusing on customer service and providing the best possible service I can. Nothing is…
So Royal Caribbean have now gone live to the general public with bookings on the Anthem of the seas, with Crown and Anchor customers getting 1st priority on booking their cruises on this magnificent ship. However in the course of 2 days at looking at all the different cabin grades…
So it would appear that Norwegian Cruise Lines are set to have a new ship join their fleet yet again. It has been announced that the Norwegian Escape will be sailing in Summer 2015, subject to confirmed sail dates for the maiden voyage with the itineraries. Are cruise lines becoming bigger…
Most of us do it, checking or using your smart phone whilst on-board a cruise ship to check e-mails or social media. The expense of doing so can be very high and something we should not be worrying about whilst enjoying your cruise. However Costa Cruises has now come…
In the last 4 months I have seen an increase of customers asking for me to take off the pre-paid gratuities. Personally I thought it was much easier for pre-paid gratuities to be paid for in advance so it's one less thing for you to worry about when your on…
In this day an age is has become very apparent that Social Media is leading the way forward with exciting deals and promotions. I was watching a programme that featured the London High Street and how they used Social media to offer exclusive deals and offers to their exclusive customers.…
Is it me or do some customers love rough seas when on a cruise. A recent customer of mine was telling me of an Atlantic crossing he was on where customers were cheering and shouting when they headed into rough territory. Personally I like a smooth cruise with no…
I have recently been taking more enquiries for customers that have never cruised before. In fact in the last 10 years of my travel industry working life I have never seen such a consistent increase on new to cruise customers. Is this because of the ever more fantastic cruise deals…
My deepest thoughts go out to the 2 men who had either fallen or jumped over board on both the Adventure of the seas and the Independence of the seas . A young man of 26 was reported to have jumped over board in late December and then a married man of 65…
Is it me or do the sales get earlier and earlier every year with sales starting as early as Christmas Eve or earlier! I remember the days when sales started on either new Years Eve or even new Years Day. But with all these cracking offers and campaigns in place…
So we are finally starting to hear more about this expensive venture that Thomson Holidays have gone through with 2 of their ships (Thomson Celebration & Thomson Dream) being made into Platinum cruises. We can all say that most cruise lines are bringing something new to the table with on-board…