I Passed!!

Not my driving test unfortunately (I’m still waiting for a new date) But I just passed an honesty test from a client.

This is how my test went, the gentleman called me on my direct dial 0800 408 6073 and after checking his details I could see he has booked with us a couple of time over the years.

He then went on to ask me about cruises on the Thomson Dream and was it ship that was featured on watchdog? I told him it was and before booking on to her he should probably have a look at some of the reviews on our website and see what recent guests had to say and if the problems on board have really been resolved.

To this the man was proud to tell me I had passed his test and apologised for being dishonest.

The reason behind the test was he and his wife booked on to the ship before Christmas through a high street travel agent (no names mentioned) and was assured the ship was in perfect condition and there we’re no problems on board. They soon found out this was not the case and had a terrible time.

I’m happy to have restored his faith in cruise consultants and I’m happy to say they will be cruising on NCL later in the year and I’ll be happy to organise the trip for them!