Azamara Journey cancelled sailing

 

First it was Oriana, now it’s Azamara Journey.  Azamara made this statement on 28th Feb:

 

February 28, 2014 10:00 a.m. EST
Unfortunately, due to the time needed to make the necessary repairs to Azamara Journey, it is necessary to cancel the March 3, 2014, voyage.
We do not take any decision that impacts our guests’ vacations lightly, and are deeply sorry that this unexpected development has affected those guests’ upcoming vacation.

Azamara Club Cruses will provide each guest with a full refund of the cruise fare paid. Azamara Club Cruises would also like to have another opportunity to show guests booked what the Azamara experience is all about. We will be providing guests with a future cruise certificate for 75% of the cruise fare paid for their March 3, 2014, Azamara Journey sailing.

If guests have any additional questions regarding Azamara Journey, they may call us toll free 1-855-292-4636 from the United States and Canada.

 

Cruise lines are extremely generous when it comes to this sort of thing when it comes to compensating their passengers.  It’s to be expected – the same as cars and trains and buses break down, so do cruise ships.  The turnaround time for getting these things fixed is usually a matter of days.

Have you ever been affected by anything like this?  Had a sailing cancelled or changed?  Were you compensated?

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I've worked in the Travel Industry since 1998.  I started straight from college after obtaining an Advanced GNVQ Qualification in Travel and Tourism. I specialise in Cruise and Cruise and Stay Holidays so if that's what you're after, you've come to the right place. I have 3 children - Aimee…

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