E-Ticket or not E-Ticket – what do you think?
As one of the few remaining cruise lines that still send out ‘paper tickets, Fred Olsen ‘ have today announced that they will be migrating to e-tickets from 25th July.So you will no longer receive your little booklets through the post, just an email will arrive informing you that your tickets are ready to download and print off.
In this age of modern technology, what do you the customers really feel about this?
Is this progress, or would you prefer to get your tickets through the post as you always used to? I’m really interested to know.
Personally I think it definitely is progress. The client is more in control, they can print off their tickets when it suits them, and of course we are no longer at the mercy of Royal Mail – God save us all from that! With most cruise lines now you can view your ‘booking’ on line, view shore excursions on line, pre-book spa treatments, drinks packages – it’s all so efficient, not to mention the rain forests we must be saving. And of course this will continue to roll out with clients being able to do more and more on line.
Very few people these days do not have access to a PC. If they don’t own one then a family member will have one and they will be more than willing to help out, but of course if you really are stuck then we at cruise.co are always happy to help out – filling in your Cruise Personaliser, printing off your shore excursion information for you and printing off your tickets too.
For those avid Freds cruisers here is the statement released today – I don’t want any of you to be alarmed by this leap forward into the 21st Century!
Following the successful trial of e-ticket production for all late bookings over the past few months, as of Monday 25 July 2011, we will migrate to e-ticket production as standard across the fleet.
For a period of time, until mid September, baggage tags will be despatched to you under separate cover . However, from mid September, baggage tags will be included within our new look A4 size Cruise Book, which contains all shore tour options and , will continue to be sent directly to the guest approximately eight weeks prior to departure.
As always, any queries, you know where I am!
About Me
I've been a Cruise Consultant for a number of years now and I can honestly say that it is just the best job ever. No two days are the same. I have got to know some fantastic people through the course of my job, both in the industry and clients,…
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