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Freephone 0800 408 6200
To find individual Cruise Consultant's telephone numbers, click here

Opening hours:

Monday-Friday: 8.00am -10.00pm
Saturday: 8.00am -10.00pm
Sunday: 9.00am-10.00pm

Open everyday except Christmas Day, Boxing Day & New Years Day

Email addresses:

For any enquiry:

Individual Cruise Consultant Email addresses, please click here

Grosvenor House
Prospect Hill
B97 4DL

ABOUT US is a family-run business which began in August 1984 under the name 'Victoria Travel'. We've come a long way since then - we're now the UK's favourite cruise agent and our website has millions of visitors. Only with us will you find unbeatable deals, unbiased expert advice, great customer care - and a wealth of information at your fingertips.

  • Over 195,000 questions & answers
  • Over 42,000 reviews
  • Over 19,000 unofficial photos
  • Over 7000 official photos
  • Detailed itineraries with ports of call information and maps from Google
  • Cruise community forum with over 90,000 members
  • Free Copies of Berlitz "Cruising and Cruise ships" for every review written (over 300 words).
  • Free cruise/ river line brochures.
  • Exclusive offers & benefits including upgrades, on board credit etc.
  • Price match promise - we endeavour to beat any price any other cruise agent can give you.

Book with Confidence

We are a fully accredited member of ABTA (No 78024), ATOL (No 3385), IATA & ACE - which means that when you book with us, your money is safe.

Our Awards has won numerous awards over the years, but the one we are most proud of to date is the coveted 'World's Leading Cruise Travel Agent' for in 2009, 2010, 2011, 2012 & 2013 and 'Europe's Leading Cruise Travel Agent' for in 2008, 2009, 2010, 2011, 2012 and 2013. Read more

Our Community(Forum)

Have you been to It's our cruise community website. It's a completely unmoderated/unbiased forum for people who love cruising. Ask questions, share stories, chat, have fun and make friends. There's a roll-call section too - so you can find people who are going on the same cruise as you. Take a look here


We would love to hear what you think of our website - good or bad. Your opinion is valuable to us. Click here to email your comments.

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