I have just enquired with Thomson as to the use of kettles in their cabins and been advised that they are not provided and customers cannot take their own as it is a ‘health and safety issue.’ My customer is also not allowed to take her own kettle for the same reason.
I am slightly confused as to how a kettle can be a health and safety issue, I understand that hot water can burn skin but surely cruisers can decide themselves if they are willing to take the risk in order to have a cup of tea.
Thomson are not alone in this Celebrity and Royal Caribbean also do not allow kettles in the cabins but Fred Olsen do. Maybe as Fred Olsen customers are generally slightly older they are more responsible. I can ‘t quite see why some lines provide it whilst others don’t, I assuming it’s a cost issue. But in the grand scheme of things a kettle and a couple of cups is hardly going to break the bank but maybe I’m missing something?