Service with a Smile…………………..

This may be the first time you have booked with Cruise.Co.Uk , so the question often arises as to whether we are Abta and Atol bonded , which of course we are and have a wonderful reputation of being one of the leading online cruise travel agents in the Uk.

What makes us different and stand out as a company is the personal service we offer to each and every customer . Myself and my colleagues are dedicated in what we do and take pride in going out of our way to make sure we are on hand 7 days a week to make your holiday a wonderful experience.

Easy for me to say this but each and every consultant have a rate my service section definitely worth a read before booking your holiday or of course when you have booked just to be reassured that you are in the best possible hands. Our Rate My Service section is kind of like our very own personal tryp advisor and I thank you in advance so far for all of the wonderful comments you have taken the time out and written.

Here are a few of my personal reviews from many of you …………..

 

john basford Jul 9 2017
Celebrity Cruises ›  millenium
Very efficient. New exactly what my requirements were and came back to me with a quote for a complicated itinerary quickly. Very good service.
Phil Morris Jul 8 2017
Celebrity Cruises ›  Celebrity Constellation
Very helpful, pleasant and knowledgeable
Carol Lent Jul 6 2017
Celebrity Cruises ›  Millenium
Very professional, friendly and knowledgeable. Thanks for everything Holly.
Christine Dennis Jun 28 2017
Cunard Cruises ›  QM2
Always a pleasure to contact Holly. She is friendly with a personal service, nothing is too much trouble, she is quick and efficient in dealing with requests and in giving information.
Naghmeh Aghababaei(melody) Jun 25 2017
P&O Cruises ›  Naghmeh Aghababaei
Holly, my sister and I have done many travels & cruises and had interaction with number of agents, but I must admit, you stand out against all of them as you are very friendly but you were professional at the same time. You were extremely helpful and tried to find the best for the right price for us and this creates a trust between the agent and the customer which is priceless. Pleasure talking to you and hope our travel is going to be as good an experience as our sales process.
Steve Player Jun 24 2017
Celebrity Cruises ›  Constellation
Yet again unsurpassed efficiency and friendliness from Holly, it”s like talking to an old friend. Why would I deal with anyone else?
Dilshad kershaw Jun 15 2017
I was very glad with your service .i was wondering if you had any other cruise line doing japan as same time as princess. Thank you for your service . I will let you know .I like first choice have got any 2 ocean view cabin. Do let me know .thank you for your wonderful service Thanks Mrs kershaw
Denise O”Hara Jun 15 2017
MSC Cruises ›  Prezimoza
Huge Thank you Holly for all your promptness replys to all my fore the coming questions about our cruise in October, and for sorting them out, your polite,friendly,custermer,knowledgeable service is very warm and appreciated and will definitely be coming back to you in booking future cruises
We appreciate you are spending a lot of money and for many your cruise holiday is something you have worked hard for so it is important to all of us that we take good care of you every single step of the way.
From the moment you book, to any questions or amendments along the way, to calling you before you travel to make sure you have all the correct documentation for your trip and then to welcome you home and ask for feedback we are here for you.
Of course sometimes there are hiccups along the way, the cruiseline may change it’s itinerary or the flight times maybe changed by the airline but throughout this our personal service helps and guides you through every step.
A personal thank you from me for entrusting me with your wonderful holiday plans .
So if you ever wish to know more about me and the service I offer , read not only the reviews but my website and I hope that will ofer you reassurance that you have made the right choice in booking with me.
Until the next time we speak……………
Best Wishes Holly xx

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