By Lewin, Nottingham
on 21 Oct
Hi has anyone had this problem we went on navigator of the seas in...
6 Answers , 712 Views
By Lewis , Cardiff
on 10 Oct
We are on the navigator next week and booked months ago with a free...
4 Answers , 363 Views
By TURNER, BRISTOL
on 30 Sep
Can i take my travel iron on board the navigator of the seas?
5 Answers , 1370 Views
on 27 Sep
I know it's not the norm on us ships but i have heard somewhere...
7 Answers , 877 Views
I cruised on navigator in june and when booking I used a £35 Voucher they sent me as a loyalty bonus. The voucher was not honoured , I got all sorts of explanations , saying that it was. I gave up writing to them ----and the travel agents. SO MUCH FOR RCCI. I hope you have better luck.
WE went on the Navigator in August and didn't have any real issues but when we received our credit card statement they had overcharged us, the balance they charged was not what was on our final bill delivered to our room on the last morning.( We had opted out of them converting so it wasn't that.)
I have e-mailed their customer services dept and also my parents will query the bill this week as they are on the Navigator as we speak.
Watch out for your bill, check it carefully.
Royal Caribbean post cruise issues 01932 83433.
Found that we had problems with the money taken from my debit card (Friends had no problem) when using credit card, complained to RCC and when all was sorted was sent £400 off my next cruise and told that the problem would be put into their next brochure.