BLYTH - Answered a Question by Prior (31 Jul 08 15:15)

I beleive it is a problem with the propulsion units. Perhaps others will have more details.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
hill - Answered a Question by Prior (01 Aug 08 09:53)

Seems like this has been a problem for last couple of cruises according to reviews. We are going on 10th August and port times have been reduced by approx 13 hours in total. Still have to make the best of it and enjoy what time you have there. Still have 16 nights away - We shall enjoy no matter what.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Donna - replied to hill (05 Aug 08 00:16)

Hi Hill from Dudley, Phew...am I glad I read your optimistic review on Arcadia & her propulsion problems!!! I was staring to feel down in the mouth, tho my hubby is sitting here saying "stop reading the reviews it's all too negative!" We too are travelling on Arcadia on 10th August, & am so looking forward to it! We did our 1st cruise on her last may & couldn't fault it, & ignored some of the "usual moaning minnies" how can you fault the service it was wonderful! BUT this problem is a tad worrying, I don't want to be feeling ill with the ship constantly vibrating! I hope they are exaggerating.... Your's is the last I am reading, don't want to go with a negative feeling, tho I think P&O should have bitten the bullet & fixed the problem! So, let's keep our fingers crossed & go with the hope of a fabulous cruise! Maybe see you aboard for a drink, happy holidays....

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Matthews - Answered a Question by Prior (02 Aug 08 16:46)

We have just returned from the Mediterranean cruise 5th-21st July, and were informed a week before we left that there was a problem. No apology was offered, just a letter telling us of the changes. The original reduction in port times was 13 hours, but we arrived a hour late in to Malaga, so lost another hour there. We were informed by a crew member that the problem had started on the fjord cruise before ours, and would require 3 weeks to correct, but because P & O didn't want to take the ship out of service (and lose money), it was going to limp along until it goes in for a refit later in the year. We are currently trying to claim for compensation for the lost time, as we arrived in some ports at midday, not the ideal time to wander around in the blistering heat, but necessary if we wanted to see the places. Our trips were very rushed because of time constraints too. We also experienced a lot of movement on the ship, not something we were expecting if the stabilizers were being used.

- Was this comment useful or 0 of 0 found this useful
Comment | Report
Neville-Jones - Answered a Question by Prior (04 Aug 08 10:03)

My wife and I returned from the Top of the World cruise on Arcadia on 3rd August. The ship did not have to reduce the ports of call during the thirteen night cruise, despite the fact that we received a letter from P & O a week or do before the cruise to the effecct that Arcadia is not able to sail at her normal cruising speed because of non-routine maintenace work on one of the propulsion units. We left Southampton half an hour early and cruising time off North Cape was brought forward by half an hour. Both of these were inconsequential.

- Was this comment useful or 0 of 0 found this useful
Comment | Report