About Me

Hello my name is Ruth and I have worked in the travel industry for 28 years. Apart from a couple of years working in a retail shop the rest of my career has been specialising in cruise so as you can imagine I am an expert in this area. I…

Posted on Sep 23, 2013
Poor standards or poor hygiene from passengers ?

    It has been reported that the Fred Olsen ship Black Watch has been struck by a case of gastroenteritis. According to reports approximately 130 passengers have been taken ill and have been confined to their cabins. No doubt Fred Olsen will suffer from negative press about this as…

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Posted on Sep 16, 2013
Towels on sunbeds on a luxury cruise ?

I like to keep in touch with my customers when they come back from their cruise and find out how they got on. It provides me with valuable feedback to pass on to any future customers. Recently though one of the main comments I have received is the daily fight…

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Posted on Sep 11, 2013
Balmoral a life at sea

I have just returned from a short break cruise on the Fred Olsen Balmoral. I joined in Southampton last Thursday to experience life on board a Fred Olsen cruise. The Balmoral was starting a 2 week Baltic cruise but I was to stay on board for the first 3 nights.…

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Posted on Sep 2, 2013
First time cruise on Fred Olsen

On Thursday I will be going on my first Fred Olsen cruise. I have worked in the cruise industry for 23 years but have never had the opportunity of cruising with them until now. I was lucky enough to have been invited on board with a few other travel partners…

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Posted on Aug 27, 2013
What can I do on a day at sea ?

I was talking to a customer a few days ago who had never cruised before and the lady was concerned about being bored on the days at sea. I explained to her about the endless facilities and entertainment programmes and she was feeling a lot happier about trying her first…

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Posted on Aug 19, 2013
Cruise: A Life at Sea

Last week the final episode of Cruise : A Life at Sea was shown on BBC2 I don’t know if you have been following this but a camera crew has been on board the Fred Olsen Balmoral filming during the world cruise.   There has been a mixed response to…

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Posted on Aug 12, 2013
Birthday magic

It was my youngest daughter’s 6th birthday party at the weekend and she asked for a magic show and disco party that her sister had when she turned 6. She has been so excited and we have been counting down for months now. We invited 38 children but as the…

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Posted on Jul 29, 2013
Cost cutting or waste disposal ?

I always speak to my customers when they return from their cruise and most of the time their feedback is positive. I really enjoy listening to peoples experiences and after all this is valuable information to us. If I hear of regular problems with a specific ship or cruise line…

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Posted on Jul 22, 2013
A new royal baby

We all heard the fantastic news that the royal baby has been born. The whole world has been waiting with excitement for news of the arrival and it was finally confirmed this evening that Kate has given birth to a baby boy.   What fantastic parents they will be. They…

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Posted on Jul 16, 2013
A stress free start to you holiday

If you are looking to book any airport or port hotels I can definitely recommend the Premier Inn hotels for comfort and location.   I recently flew from Gatwick airport which is about 2.5 hours from when I live. I have stayed at many airport hotels in the past but…

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