Cruise - How to complain
We want our users to help us keep the discussions accessible, safe and acceptable to all, so we welcome complaints and will deal with them as quickly as we can.
The complaints facility is only for serious complaints about comments, namely that they are obscene, abusive, threatening, unlawful, harassing, defamatory, harmful, profane, racially offensive, or otherwise strongly objectionable.
Please do not use the complaints facility to complain about such things as spelling errors or differences of opinion.
If you think a comment breaks the Cruise Complaints House Rules , click on the link below the comment that says "Report this comment". Then, fill in the Comments Complaints Form telling us why you think the comment is not acceptable.
Once you press the Submit button, your complaint will be brought to the attention of our moderators.
The moderators will decide whether the comment breaks the Cruise Complaints House Rules. If it does, they will remove it. If it doesn't, it will be allowed to remain on the site.
We will not normally enter into correspondence about complaints, but will do so only in special cases.