When you book with Cruise.co.uk, you will be paired with your very own cruise consultant, who you can speak to directly and who will be with you from start to finish of your booking journey. They will be on hand to help you with any queries you may have about your cruise and to help you plan your dream cruise holiday.
A lot of our cruise consultants have been working in the industry for many years and have sailed with a number of your favourite cruise lines. With this experience, they will always provide you with honest advice when it comes to choosing the right cruise holiday for you.
Not only do our consultants provide you with high-quality service, but they also have access to all the latest deals and offers directly from your favourite cruise lines. PLUS, they can also offer our Cruise.co.uk Price Promise, so make sure you speak to them first before booking elsewhere!
Discover unique themed voyages and custom itineraries created exclusively for Cruise.co.uk customers. Through our direct partnerships with leading cruise lines, we offer one-of-a-kind sailings that you won't find anywhere else, often bundled with extra perks like drinks packages, cabin upgrades, and bonus on-board credit.
Enjoy bespoke cruise & stay holidays curated entirely by our team of experts, seamlessly pairing your cruise with handpicked hotel stays, flights, and land tours. We take care of all the intricate travel arrangements behind the scenes, creating a completely personalised itinerary tailored to your exact preferences.
You never have to compromise on your hard-earned rewards when booking through us. When you book with Cruise.co.uk, you still earn and claim 100% of your cruise line loyalty points, past-guest perks, and tier privileges, giving you all the advantages of booking direct, plus our additional savings and dedicated support.
Will I still get my cruise line loyalty points if I book with Cruise.co.uk?
Yes, absolutely! Booking with us means you retain 100% of your cruise line loyalty points, past-guest discounts, and tier privileges. Simply give your membership number to your consultant, and they will ensure it is applied to your booking.
How do I manage my booking?
After you have booked with one of our Cruise.co.uk consultants, you can log into MyCruise to view and manage your booking.
How does the Cruise.co.uk Price Promise work?
We constantly monitor the market to ensure we bring you the very best prices. If you happen to find an identical cruise holiday cheaper elsewhere, just speak to your consultant before booking so we can match it under our Price Promise.
Are there any hidden booking fees when I book through Cruise.co.uk?
No, we believe in complete transparency. The price your cruise consultant quotes is the price you pay, with no hidden booking charges or unexpected surcharges added at checkout.
Is my holiday financially protected?
Yes, your peace of mind is our priority. Every package holiday booked with Cruise.co.uk is fully financially protected by ABTA and ATOL.
Will I speak to the same person every time I call?
Yes. Once you make an enquiry, you are paired with a dedicated cruise consultant and given their direct contact details. They will be your single point of contact from your initial quote until you return from your holiday.
Can you book my flights and hotels as well as the cruise?
Yes, we can do it all! Our experts specialise in building tailor-made cruise and stay packages. We can seamlessly organise your flights, handpicked hotel stays, transfers, and land tours to create a completely bespoke itinerary.
Do I have to pay for my cruise all at once?
No, you don't. We offer flexible payment options, including low deposit schemes on selected sailings, allowing you to secure your dream cruise early and spread the remaining cost in manageable instalments up until your final balance deadline.
Can your consultants help with pre-booking shore excursions, drinks packages, or dining?
Yes! Your dedicated consultant can guide you through adding drinks packages, pre-booking speciality dining, reserving shore excursions, and arranging onboard internet access or spa packages so everything is ready before you set sail.
What happens if I need to make changes to my booking or ask questions before I travel?
Unlike booking directly, where you might wait in long call centre queues, you can get in touch with your dedicated consultant directly via email or phone. They will handle any amendments, name changes, cabin upgrades, or pre-departure queries for you smoothly.
Can I book a group cruise with Cruise.co.uk?
Yes, whether you are planning a family reunion, a milestone birthday, or a group trip with friends, our specialist consultants can manage group bookings of any size, securing group rates, cabin allocations side-by-side, and special group perks where available.