Celebrity H&S protocols

[PeterM, Southwell]

I've had an email from Celebrity saying that covid tests must be carried out "within 1 day prior to sailing". Does that mean the day before at any time or within 24 hours before sailing? I have asked Celebrity, but they seem to be ignoring emails at the moment.

[annie, Glasgow]

I've had an email from Celebrity saying that covid tests must be carried out "within 1 day prior to sailing". Does that mean the day before at any time or within 24 hours before sailing? I have asked Celebrity, but they seem to be ignoring emails at the moment.

There is a very long thread on this topic on cc. The consensus is that it is the day before.

Annie

[jc, liverpool]

Hi Peter
The day before when I did it last month.
I tested at 10:00 Wednesday for my cruise sailing Thursday.

Tested at Lloyds Pharmacy for £29.99 resulting certificate printed off within 15 mins.

That was sailing from Southampton.
JC

[PeterM, Southwell]

Hope that's the case then. Don't you get sick of listening to companies telling you how busy they are instead of actually providing a service?

[Topdeck, London]

Dochq £19.25 by video was our choice.

[PeterM, Southwell]

Hi Peter
The day before when I did it last month.
I tested at 10:00 Wednesday for my cruise sailing Thursday.

Tested at Lloyds Pharmacy for £29.99 resulting certificate printed off within 15 mins.

That was sailing from Southampton.
JC

I'll use our local LLoyd's too. I'll get it done on Thursday morning for a Friday sailing.

[JohnR, Chippenham]

Hope that's the case then. Don't you get sick of listening to companies telling you how busy they are instead of actually providing a service?

There is no point in phoning any company these days, they are always “experiencing a very high volume of calls” even though “your call is important to them”!

[annie, Glasgow]

There is no point in phoning any company these days, they are always “experiencing a very high volume of calls” even though “your call is important to them”!

I actually prefer emailing the company as it provides me with a paper trail.

I had to contact BA on Wednesday to reschedule some flights. Filled out the appropriate form and woke up on Thursday with the matter resolved. Works for me.

Annie

[PeterM, Southwell]

I actually prefer emailing the company as it provides me with a paper trail.

I had to contact BA on Wednesday to reschedule some flights. Filled out the appropriate form and woke up on Thursday with the matter resolved. Works for me.

Annie

I've also been trying to communicate with BA. Tried to phone twice. They say they are too busy to answer and hang up! Emailed instead. I did get replies with the most atrocious spelling, eventually saying they didn't recognise the booking reference, which was correct, and eventually gave up. I'll leave it a while and try again nearer the time.