Nationwide Travel Insurance FlexAccount Warning

[annie, Glasgow]

Hi All

NW processed pension payments payable on 1st July early on 30th June.

As a result, NW has issued letters advising clients they may no longer be eligible for free travel insurance if they do not meet the monthly minimum funding criteria going forward. If you are disqualified, you won't be able to requalify again.

Just a heads up in case you receive such a letter. I did and phoned them and quote they said it 'was a bit of an error on their part.'

Annie

[Top Deck, Waterlooville]

Hi All

NW processed pension payments payable on 1st July early on 30th June.

As a result, NW has issued letters advising clients they may no longer be eligible for free travel insurance if they do not meet the monthly minimum funding criteria going forward. If you are disqualified, you won't be able to requalify again.

Just a heads up in case you receive such a letter. I did and phoned them and quote they said it 'was a bit of an error on their part.'

Annie

Not sure if that's the one I used, UK Insurance. Had them with Nat West, Santander and Nationwide, not exactly loyal when they cancelled my wife's insurance because of her op.

[Embarco, Oadby]

My Nationwide insurance has been brilliant. I had it for many years and then I had 2 accidents. They then paid out twice, in full (minus excess) on both occasions. BUT I make sure the minimum payment in happens in the middle of the month. The money must come from outside their system . I read of one case where the account holder had a tenant who paid the rent into this account, but also from a NW account, and so the insurance was not valid. Small print is everything, these days.

[Top Deck, Waterlooville]

My Nationwide insurance has been brilliant. I had it for many years and then I had 2 accidents. They then paid out twice, in full (minus excess) on both occasions. BUT I make sure the minimum payment in happens in the middle of the month. The money must come from outside their system . I read of one case where the account holder had a tenant who paid the rent into this account, but also from a NW account, and so the insurance was not valid. Small print is everything, these days.

Had to fly home early from a big game fishing holiday, they paid for the extra flight but wouldn't pay for the lost fishing days, only paid for unused food and accommodation, said the days fishing were "excursions" which they didn't pay for. Told them it was an inclusive package, not excursions but they wouldn't budge, lost about £1,000 on that.

[Embarco, Oadby]

Yes, this seems unfair. The cruises I cancelled have all the excursions included in the fare and obviously all were unused, but Nationwide paid what was on the cancellation invoice. Again it seems a matter of definition, and small print.