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Proof of insurance..... you will need it.

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    Proof of insurance..... you will need it.

    We have decided we are ready to venture onto ships and outside the UK subject to the changing conditions on the day.
    Some of this is obvious but here goes anyway.......


    There are a few things that need sorting for the new normal, vaccination proof, test kits and proof of insurance.
    As much as I like a phone and app options I still like paper copies, creating a new updated travel folder.


    As a Bank packaged worldwide travel policy you get nothing but the policy docs and the occasional communication which is no longer enough.
    Over 25 years of cruising, never had an insurance check


    A bit of googling found a link for the Barclays/Aviva travel insurance proof request(on CC).

    turns out it is also buried in this Barclays travel pack page which I missed duh..

    https://www.barclays.co.uk/help/insu...l/coronavirus/


    Hit the first hurdle it did not work(404) so left it, no rush, same next day.


    Got round to calling the Enquiry line,
    0800 158 2690

    After a long message about checking everything travel restrictions in/out etc and being told to check FCDO numerous times you get to options, 3 is request proof of cover.
    that sends you to the same link as I previously found

    https://www.aviva.co.uk/barclaystravelproof

    which redirects to

    https://workplace.aviva.co.uk/partne...roof-of-cover/

    Simple form to fill in and we got confirmation <24hr but it does say could be 48hr
    (note links could change if in doubt always check)

    From what I have read you need two important easy to understand bits that they want to check at the ports when cruising.

    Covid cover and cover for cruises, seems a few have tried to show cruise cover by it not being excluded and that was not enough resulting in a call to the insurer while at the port.

    The proof letter covers the covid bit and the policy doc explicitly includes cruises, also UK holidays if at least 2nights accommodation(some insurers don't cover UK holidays)

    Hope that's us done for now and seems Barclays/Aviva are up to speed with this even if the link failed(for me) a couple of days.


    What did I learn from this?

    Work out how you get the proof of your insurance well in advance of travel even if you don't request it till nearer the time.

    Do not leave it till the last minute to get the proof as i found links did not work and there was a delay in getting the reply, would have been longer if they posed it.



    I hope that the lines/check in are getting familiar with the various insurers so know which always include covid cover and cruise cover so just need to see you have insurance.






    #2
    Many thanks for very helpful advice on here about an important aspect of future cruising. We are now just positively seeking itineraries and booking and your experience is valuable.

    Comment


      #3
      Thanks for the information TD. I will show your post to my hubby as he is the one who sorts out all insurance. Right now neither of us feels comfortable enough to cruise just yet although we are truly DESPERATE for one.

      Take care. Helen 😷

      Comment


        #4
        For covid vaccination I have 3 version to fall back on when asked.

        The proper letter from NHS
        Print from the App(expires monthly)
        App as backup

        Still investigating the test options and costs.
        Looking like ~£100 for the lateral flow before return and a day2 if not subsidised then add predeparture test costs

        Fully vaccinated it got a bit easier with just needing day 2 for return from Amber/green

        Comment


          #5
          Originally posted by Mason, Altrincham View Post
          Thanks for the information TD. I will show your post to my hubby as he is the one who sorts out all insurance. Right now neither of us feels comfortable enough to cruise just yet although we are truly DESPERATE for one.

          Take care. Helen 😷
          I have been following a few of the reports on the UK cruises and they are very positive.

          A few have logistic problems at the port others are close to normal with boarding (car to cabin/bar) in 30-60mins.

          I like what NCL have done you review the safety video at home and just check in on the ship.
          One your AI package does not get activated till you have watched the video in cabin and I think checked into the station.


          I feel these UK ones are least as safe as the activities we currently do on land but we do get out and about, even did our first full house theatre this week.

          Flights and international cruises not quite ready yet but want everything lined up as we will book very late to minimise any risk of changes.

          A few of the P&O are bargains and some great deals on NCL, we already missed 2 Marella trips we could have done as other stuff changed under us.


          As a schools are the breeding ground sceptic(Scotland numbers have doubled in 3 days) there is a window now to get something in before English schools go back and mess it up again

          Comment


            #6
            We came across this when booking for the now cancelled 6th August Cunard Seacation.

            Our annual ins. with our bank had max £10,000 cover for Uk holidays. It took a while for the penny to drop for the new UK itineraries but it did. In addition to printing out the addendums to the policy, we had a letter of assurance re the changes and cover granted for the holiday.

            We cross the t's and dot the i's for all paperwork when travelling and I mean, paperwork. Having access to digital copies is not enough for us.

            Comment


              #7
              Originally posted by Topdeck, London View Post

              ......


              As a schools are the breeding ground sceptic(Scotland numbers have doubled in 3 days) there is a window now to get something in before English schools go back and mess it up again
              I am not so sure about that.

              The case numbers have escalated in NI and their schools do not return until next month.

              Covid-19: Northern Ireland's summer surge figures make for grim reading - BBC News

              Sporting events possibly - not the events itself but all the associated travelling and socialising.

              Orkney and Shetland have a current outbreak centred around an interisland football tournament. However who imported the virus again into the northern isles??

              Annie
              Last edited by annie, Glasgow; 21st August 2021, 11:08 AM.

              Comment


                #8
                Originally posted by annie, Glasgow View Post

                I am not so sure about that.

                The case numbers have escalated in NI and their schools do not return until next month.

                Sporting events possibly - not the events itself but all the associated travelling and socialising.

                Orkney and Shetland have a current outbreak centred around an interisland football tournament. However who imported the virus again into the northern isles??

                Annie
                Living in a small town with a large school, we have seen our infection rates plummet since the holidays started. It will be interesting to see what happens when the schools open again. As regards proof of insurance, we deal directly with Aviva who will provide an old fashioned paper policy document on request. They have agreed to carry over the cover we had for our cancelled Oct. 2020 cruise to our rebooked March 2023 one at no extra cost and with no Covid restrictions whatsoever. It remains to be seen whether the cruise will actually go ahead.

                Comment


                  #9
                  Originally posted by annie, Glasgow View Post

                  I am not so sure about that.

                  The case numbers have escalated in NI and their schools do not return until next month.

                  Covid-19: Northern Ireland's summer surge figures make for grim reading - BBC News

                  Sporting events possibly - not the events itself but all the associated travelling and socialising.

                  Orkney and Shetland have a current outbreak centred around an interisland football tournament. However who imported the virus again into the northern isles??

                  Annie
                  Hi Annie
                  Hearing of loads who have caught covid after attending last saturdays Pompey game at home.
                  Inevitable I would have thought.

                  Garf

                  Comment


                    #10
                    Originally posted by PeterM, Southwell View Post

                    Living in a small town with a large school, we have seen our infection rates plummet since the holidays started. It will be interesting to see what happens when the schools open again. As regards proof of insurance, we deal directly with Aviva who will provide an old fashioned paper policy document on request. They have agreed to carry over the cover we had for our cancelled Oct. 2020 cruise to our rebooked March 2023 one at no extra cost and with no Covid restrictions whatsoever. It remains to be seen whether the cruise will actually go ahead.
                    We had pandemic insurance on our policy and that covered all Covid related problems. Obviously, the cruises we had booked for ‘20 and the replacement cruises for ‘21 didn’t happen.
                    Any transferred cruises are still covered. New ones, booked after 18th( I think) March ‘20, are under new policy restrictions. Luckily, all our bookings are with Cunard and they have very good Covid policies.
                    We wait and see what their travel policies will be for ‘23 bookings come Sept, or whenever the new itineraries are released.

                    Comment


                      #11
                      I mentioned this in my review of Virtuosa. I witnessed one family being taken off to phone their insurance company as what they had printed wasn't sufficient.My insurer Admiral admitted that their policy documents were not up to date and I received very detailed complex instructions on how to find wording that was adequate on the website and print it off.It does seem though that companies will walk you through it if necessary, but definitely plan ahead!

                      Comment


                        #12
                        There are a couple of things holding us back on venturing further afield. 1. The extra testing and 2. The insurance.
                        I have cruise cover, I have the extended extra cruise cover (missed ports etc). We have coronavirus cover but where I think it gets a bit grey is corona cover is only valid if you are not travelling against FCO advice. How does this fit with Amber countries? I am not at all sure.

                        Comment


                          #13
                          Originally posted by Bradbury, Coventry View Post
                          There are a couple of things holding us back on venturing further afield. 1. The extra testing and 2. The insurance.
                          I have cruise cover, I have the extended extra cruise cover (missed ports etc). We have coronavirus cover but where I think it gets a bit grey is corona cover is only valid if you are not travelling against FCO advice. How does this fit with Amber countries? I am not at all sure.
                          The traffic light advice is independent of FCO. However FCO could say UK nationals can travel to destination Y but country Y will deny entry.
                          A concern of mine would be if one of the countries on your 'foreign' cruise is suddenly re-categorised as Amber plus or Red. Imagine trying to get back before a deadline and you are aboard a cruise.

                          1st world problem.

                          I love cruising to/from different continents but fear return to those days could be a couple of years distant as the RoW is lagging on vaccination. Just so pleased I managed so visit so many continents before the pandemic.

                          I feel for my Aussie cruising friends.

                          Annie

                          Comment


                            #14
                            As we have used ‘Bank Insurance’ for many years, our policy number is the long 16 digit number on our debit card which I refuse to input on the pre cruise online information.

                            What I have inputted on to every cruise line info is the name of the bank and then a row of Mickey Mouse numbers to appease the system.as I don't wish for every Tom, Dick & Harry to know my bank details.

                            Maybe some legal eagle could explain what the hell is has to do with a cruise line whether we are insured or not.

                            I can understand cruiselines demanding to see Covid Cover, but should you test positive they kick you off the ship and leave folk to their own devices as to repatriation………….Wilba
                            Wilba

                            Comment


                              #15
                              Originally posted by Bradbury, Coventry View Post
                              There are a couple of things holding us back on venturing further afield. 1. The extra testing and 2. The insurance.
                              I have cruise cover, I have the extended extra cruise cover (missed ports etc). We have coronavirus cover but where I think it gets a bit grey is corona cover is only valid if you are not travelling against FCO advice. How does this fit with Amber countries? I am not at all sure.
                              Amber is OK now, unless FCDO says no to travel for any reason, the travel pages seem to have been clarified to address this, now only say don't travel to red

                              At time of booking check the FCDO page and if OK hope it does not go red, but if it does before travel there should be full refund for a cruise under package holiday regs.
                              Insurance for cancellation due to red is the back up.

                              for Amber to Red the bigger issue is the rules if on a ship are not clear(to me).

                              The land/air model seems to be if in the potential red country and get home before the deadline you are OK, stories are as long as you get to any not red you can return from there

                              Some are saying if on a ship all you have to do is leave the country before the deadline(port day) or if at sea not re land again

                              this needs clarifying.

                              Worst case is you stay on the ship for 10 days, then come home by ship or via alternative non red.

                              Comment


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