I am in the process of writing my very long detailed review of our recent cruise. I have already indicated on my Gratuities thread that the service was not up to par and was infact quite sloppy. I had an incident on the ship which rammed home to me my behaviour and how it was affected by the sloppy service.
The wine was poured into my wine glass but was poured carelessly so that I had wine dripping down the glass around the rim and onto the table cloth. No attempt was made to say sorry madam let me change that or let me clean that up. So I did no more than take the glass and stamp it around various parts of the clean table cloth until the glass was clean so I wouldnt drip red wine all over myself. I immediately thought, OMG that is just so disgusting, why I have done that, there is no way on this earth I would have considered doing such a thing on any other cruise or restaurant. I would simply have politely asked for a paper napkin or asked for it to be dealt with. What was going through my head for me to behave in such a way – it was simply because they didn’t care, so why should I. And it wasn’t because it was a one off thing, I think it was a build up overall of my perception of how we were being served.
Bad I know, but its like a dirty carpet, people see its dirty so will not care about spilling things or dropping things on it. That’s kind of how I felt.
The wine was poured into my wine glass but was poured carelessly so that I had wine dripping down the glass around the rim and onto the table cloth. No attempt was made to say sorry madam let me change that or let me clean that up. So I did no more than take the glass and stamp it around various parts of the clean table cloth until the glass was clean so I wouldnt drip red wine all over myself. I immediately thought, OMG that is just so disgusting, why I have done that, there is no way on this earth I would have considered doing such a thing on any other cruise or restaurant. I would simply have politely asked for a paper napkin or asked for it to be dealt with. What was going through my head for me to behave in such a way – it was simply because they didn’t care, so why should I. And it wasn’t because it was a one off thing, I think it was a build up overall of my perception of how we were being served.
Bad I know, but its like a dirty carpet, people see its dirty so will not care about spilling things or dropping things on it. That’s kind of how I felt.
Comment