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Discusting

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  • novice, Wales
    started a topic Discusting

    Discusting

    On our recent cruise, we asked the cabin steward if it was possible to have a softer pillow, because I woke up with a stiff neck, he told us no problem . In the evening when we returned to our cabin two extra pillow had been placed on our bed. My husband looked at his pillow and said "this is very lumpy for a soft pillow". He then took the pillow case off to have a look at this pillow, and what we discovered turned our stomachs. We stripped all our pillows off their pillowcases, some had protectors on and some didn't , we had to pry the protectors from the pillows as they were fused together with grease, one of the pillows had blood on it. Not just one or two pillows ALL of them were filthy.........

    I have been pondering for a while if to post this here, and I don't want to upset anybody, and I'm not a moaner, the minimum I expect on a cruise is clean pillows and bedlinen. I just want everyone to be aware of this, some of you might not be bothered by this, that's up to the individual. But I will definitely always from now on check all the bedding on any of the ships we will be cruising on, and as a matter a fact I'm thinking of taking my own pillow from now on.
    I didn't want to write about the whole episode here because it's to long to bother anyone with.

    As I pointed out to one of the officers that came to see us about this, everyone is so worried about the Noro virus on ships, well pillow are a breading ground for it.....

    We have taken photo's as proof, and have taken it up with the relevant company. I just don't know how to post them here for you all to see.

  • Top Deck, Waterlooville
    replied
    I think my wife changes pillows when she feels like it but we do have pillow covers on them which are washed frequently and they are only used by us. The mattress gets changed once in a blue moon but again, it has a cover on it and is only used by us. I think it's a lot different if various people use them every one or two weeks and you don't know anything about their personal hygene habits.

    Leave a comment:


  • Taffy, Wales
    replied
    Just wondering How often do the forum members change there Pillows and Mattresses??

    Do you change the sheets and pillow cases as often as they do on cruise ship,probably not....Taffy

    Leave a comment:


  • Issyalex, Glasgow
    replied
    Like some others I do not check the pillows or mattress. As long as the sheets and pillowcases are clean then I'm happy after all that's the bit my body/head touch not what's underneath.

    Leave a comment:


  • Jocap, Cumbria
    replied
    I saw this post on FB, and replied to it.
    I think I mentioned on here in years gone by, that twice on Ventura I've had a pillow where the foam granules had fused together by frequent washing...each time they were replaced by brand new ones. Since then I usually take my own pillow, but the last cruise on Ventura, the pillows were filled with a different padding, and were very clean.
    I cannot remember where I heard it, on here or FB, that the housekeeper on P&O said that pillows were washed after 12 uses. Nowadays it's something I check on ships and in hotels

    Leave a comment:


  • carol, welwyn garden city
    replied
    I don't understand, why, when you strip the bed and mattress if they are 'soiled' in any way, they don't get changed there and then.
    After all accidents do happen, may-be they have to go through a long process, and don't want to spend the time doing it.

    Wilba, my first cruise with P&O was in 2010, and I don't remember having 2 stewards, then or at any other time..........................................Caro l

    Leave a comment:


  • Topdeck, London
    replied
    If you want your CD anon handles to remain anon don't go xposting info on other public social media where you use your real name.

    Leave a comment:


  • Top Deck, Waterlooville
    replied
    BUT, did they change the pillows?

    Leave a comment:


  • Guy, Ormskirk
    replied
    In my opinion Cunard and Celebrity have the most comfortable beds and linens. I hope those removed mattresses all found good homes, it would be a shame to throw away any decent ones..Carol

    Leave a comment:


  • MAGGIEMOU, CYPRUS
    replied
    I read a few weeks ago Cunard QM2 are changing their mattresses again. This happened when we were on board three years ago. All mattresses were taken off in Walvis Bay. Locals took them away and we all hoped some good charity had received them.

    Leave a comment:


  • Wilba
    replied
    Originally posted by Taffy, Wales View Post
    Hi Wilba I just think its a Company philosophy ,one just want's to do enough ,the other aims to be the best?
    All these cruise lines are USA owned P&O and Cunard both being under the Carnival umbrella .
    Just looked at the Celebrity Tipping policy it use to break down who got what IE Room Steward $3 Assistant Room Steward $2 pd it now just gives an indication as to where the money goes not how much everyone gets....Taffy
    The only thing I would say there Taffy is admittedly P&O are under Carnival, they are still very British in the eyes of Americans as are Costa still very much an Italian brand, albeit under the same umbrella.

    In other words how many Americans cruise P&O?

    Not a lot..........Wilba

    Leave a comment:


  • MAGGIEMOU, CYPRUS
    replied
    I read a few weeks ago Cunard QM2 are changing their mattresses. This happened when we were on board three years ago. All mattresses were taken off in Walvis Bay. Locals took them away and we all hoped some good charity had received them.

    Leave a comment:


  • Bigsis, Waterlooville
    replied
    Originally posted by poshtotty, north yorkshire View Post
    Had a wonderful pre-Christmas trip on QE....we slept very well and particularly loved the pillows. I removed the pillow slip to see if I could find the brand label of the pillow,there was no label but the pillow itself was pristine. Just what I expect of Cunard !! :-)
    I did the same on QM2 last week , I pulled the sheets and mattress topper off to check the bed brand and it was all pristine. Cunard have the most comfortable beds in my opinion and the pillows are fabulous. I did find this link last year. Might go and check it out as in need of new bedding
    Carnival Comfort Bed - Stateroom Bedding Sets - <span style='font-size:12.0pt;line-height:115%'>Save by buying complete sets; sets contain pillows, pillow cases, pillow shams, sheets, duvet insert and duvet cover.

    I have requested pillow changes in a hotel abroad once before; they stank of smoke and it was disgusting

    Leave a comment:


  • Taffy, Wales
    replied
    Originally posted by andyn, kensworth View Post
    So do those that have been on Celebrity, with 2 stewards (and butlers) tip all of them separately. Or would they, using auto grats, be tipping each steward less than those with one steward and no butlers.
    From Celebrities Web site
    $12.95 per person per day for guests in standard staterooms, $13.45 per person per day for guests in Concierge Class and AquaClassSM staterooms and $16.45 per person per day for guests in Suites.

    It gives no indication as to how much anyone gets...Taffy

    Leave a comment:


  • Taffy, Wales
    replied
    Originally posted by Wilba View Post
    Taffy do you not think the 'American' ships might be just a little more cautious with their cleaning regimes due to the litigation culture of their American clientele.

    When this thread first appeared my money was on a British cruiseline well before the big reveal.

    That said, I had no particular British cruiseline in mind..............Wilba
    Hi Wilba I just think its a Company philosophy ,one just want's to do enough ,the other aims to be the best?
    All these cruise lines are USA owned P&O and Cunard both being under the Carnival umbrella .
    Just looked at the Celebrity Tipping policy it use to break down who got what IE Room Steward $3 Assistant Room Steward $2 pd it now just gives an indication as to where the money goes not how much everyone gets....Taffy

    Leave a comment:


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