Just returned from a great 14 day cruise on Crown Princess which was a 7 day South Caribbean cruise returning to Ft Lauderdale for the next 7 days to the Mixican coast and Isles was marred in week 2 by an out break of epidemic proportions of norovirus to the extent that in 4 days 2 letters were sent out, no food stuffs could be handled by passengers, on Aloa deck all the cabin stewards were wearing facemasks and the sudden appearance of gels for cleansing. Bio chemical bags were on all passenger decks where passengers were visited by crew
The captain stated that the desease was epidemic proportions in North America and we picked up the ship in Frt Lauderdale. Week one where there was no problem there were no hand wipes or gels in computer room, yet key boards are well known for having more germs and bacteria then any toilet seat, the hand gels at horizon court and cafe caribe were often empty or when you tried to use it after another passenger it would not work, passengers had access to the food via the exit and middle exit, there was no one ensuring passengers had used gels, there was little or no evidence of stair rails and lifts being cleaned, no gel whatsoever in the main dinning restaurants, no gels on gangways when returning to the ship.
Is it not obvious if there is a problem ashore in ft Lauderdale and that special messures need to be taken when everyone boards there and to be informed not wait for an epidemic to appear. It was not until as described by the Captain as significant numbers being reported to the medical bay that gels appeared, no salt and pepper, rolls on tables in dining rooms and in self service areas all food was served. (Yet everyone handled the menus) and the fact that we had neard that a passenger had died the previous night.
The rumour about the fatality was that mussles had been eaten ashore and the man suffered anaphalaxis when returning to the ship later that evening, most anaphalaxis fatalities occour during the first 15 mins and rare cases up to 2 hours.
On disembarkment day we had to go to a Mall there was a passenger on one of the coaches that had Norovirus and was vommiting into his lap, all uk passengers were released into the Dolphin Mall for up to 5 hours spreading their germs and on the flight back to Heathrow passengers were still vomitting and ambulances called to deal with them.
This resulted in us being off loaded on the tarmac and fast tracked through terminal 5 and having to all complete contagious deseases registration forms. Well done Princess I say to exposing so many people to the desease and what is without a doubt a lack of duty of care to its passengers and other individuals who did not cruise.
Yes well done Princess for exposing us to an awful risk which I know is always possible and is often on board but controlled, unfortunately this was an epidemic an epidemic caused by a lack of duty of care and cost cutting.
Apparently all areas of the ship were to be sanitised before new passengers taken on, I presume the aircraft and coaches would have to have been treated, but some how I dont think so.
We have travelled several times with Princess but unfortunately this has left us thinking about travelling with them again as it appears no care is taken until the desease hits their code red. The last 3 days left us with having beakfast delivered as we did not want to be in areas with other pasenger (our choice I know) we did not go to the shows and ate during the day where food was prepared and could be collected from the crew and again eating it in our cabin. Thank god day 2 of our return and neither my wife or myself had caught the desease, but hundreds of others had.
Bon Voyage Princess
The captain stated that the desease was epidemic proportions in North America and we picked up the ship in Frt Lauderdale. Week one where there was no problem there were no hand wipes or gels in computer room, yet key boards are well known for having more germs and bacteria then any toilet seat, the hand gels at horizon court and cafe caribe were often empty or when you tried to use it after another passenger it would not work, passengers had access to the food via the exit and middle exit, there was no one ensuring passengers had used gels, there was little or no evidence of stair rails and lifts being cleaned, no gel whatsoever in the main dinning restaurants, no gels on gangways when returning to the ship.
Is it not obvious if there is a problem ashore in ft Lauderdale and that special messures need to be taken when everyone boards there and to be informed not wait for an epidemic to appear. It was not until as described by the Captain as significant numbers being reported to the medical bay that gels appeared, no salt and pepper, rolls on tables in dining rooms and in self service areas all food was served. (Yet everyone handled the menus) and the fact that we had neard that a passenger had died the previous night.
The rumour about the fatality was that mussles had been eaten ashore and the man suffered anaphalaxis when returning to the ship later that evening, most anaphalaxis fatalities occour during the first 15 mins and rare cases up to 2 hours.
On disembarkment day we had to go to a Mall there was a passenger on one of the coaches that had Norovirus and was vommiting into his lap, all uk passengers were released into the Dolphin Mall for up to 5 hours spreading their germs and on the flight back to Heathrow passengers were still vomitting and ambulances called to deal with them.
This resulted in us being off loaded on the tarmac and fast tracked through terminal 5 and having to all complete contagious deseases registration forms. Well done Princess I say to exposing so many people to the desease and what is without a doubt a lack of duty of care to its passengers and other individuals who did not cruise.
Yes well done Princess for exposing us to an awful risk which I know is always possible and is often on board but controlled, unfortunately this was an epidemic an epidemic caused by a lack of duty of care and cost cutting.
Apparently all areas of the ship were to be sanitised before new passengers taken on, I presume the aircraft and coaches would have to have been treated, but some how I dont think so.
We have travelled several times with Princess but unfortunately this has left us thinking about travelling with them again as it appears no care is taken until the desease hits their code red. The last 3 days left us with having beakfast delivered as we did not want to be in areas with other pasenger (our choice I know) we did not go to the shows and ate during the day where food was prepared and could be collected from the crew and again eating it in our cabin. Thank god day 2 of our return and neither my wife or myself had caught the desease, but hundreds of others had.

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