Cruise ship returns to port early Oasis of the Seas due to norovirus

[mike, lanarkshire]

Just reading that 277 guests have been struck down with norovirus on board Oasis of the Seas and that the ship has returned to port early. Just wondering if anyone has been on a cruise ship when something similar has occurred.


https://news.sky.com/story/norovirus...bbean-11603999

[Topdeck, London]

what is unusual is the comp level

Full refunds, hotel credits and flight change credits

thats one big refund bill, 5k pax paying what $1k each $5M

[Malcolm, Essex]

I'd be very miffed if I was one of the 4,773 passengers without the norovirus!

[carol, welwyn garden city]

I'd be very miffed if I was one of the 4,773 passengers without the norovirus!

It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

[annie, Glasgow]

It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

Agreed.

Annie

[Wansbrough, North Somerset]

It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

..........or to put it another way guessing it was probably a 7 night cruise - 14%

[Topdeck, London]

Check the itinerary, it went wrong Jamaica when they got turned away.

[Malcolm, Essex]

It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

So you would be happy Carol, if you lost a day of your cruise 7 day cruise?

You may have already been on a ship with Norovirus onboard, it's not that rare. I have. The cruise was not terminated early.

[mike, lanarkshire]

It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊

[Malcolm, Essex]

Check the itinerary, it went wrong Jamaica when they got turned away.

That's odd. The Norovirus exist on land.

Only 5% (or so) of the ships passengers had it.

[Topdeck, London]

It's not % it's headcount that makes it serious.
The potential for 100s more being in the pre symptom contagious phase is too risky.

[annie, Glasgow]

So you would be happy Carol, if you lost a day of your cruise 7 day cruise?

You may have already been on a ship with Norovirus onboard, it's not that rare. I have. The cruise was not terminated early.

The bean counters will have calculated potential liability and advised Management.

Annie

[carol, welwyn garden city]

Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊

But the passengers got a full refund and part of their fares back, they can book another one .................................................. .............Carol

[smtcan, Scarborough]

Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊

Getting back a day early is far better than being delayed - no problems with flights home. I would not have been unhappy if I was getting a full refund.

[Topdeck, London]

The problems started 2 days in,
they missed 2 of the 3 ports
will lose a day

CDC on the case
https://www.cdc.gov/nceh/vsp/surv/ou..._Seas_1-6.html

Latest reports from the ship numbers up to 475, 100 in quarantine.