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Cruise ship returns to port early Oasis of the Seas due to norovirus

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    Cruise ship returns to port early Oasis of the Seas due to norovirus

    Just reading that 277 guests have been struck down with norovirus on board Oasis of the Seas and that the ship has returned to port early. Just wondering if anyone has been on a cruise ship when something similar has occurred.


    https://news.sky.com/story/norovirus...bbean-11603999

    #2
    what is unusual is the comp level

    Full refunds, hotel credits and flight change credits

    thats one big refund bill, 5k pax paying what $1k each $5M

    Comment


      #3
      I'd be very miffed if I was one of the 4,773 passengers without the norovirus!

      See my cruise blog: HERE

      Comment


        #4
        Originally posted by Malcolm, Essex View Post
        I'd be very miffed if I was one of the 4,773 passengers without the norovirus!
        It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol

        Comment


          #5
          Originally posted by carol, welwyn garden city View Post

          It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol
          Agreed.

          Annie

          Comment


            #6
            Originally posted by carol, welwyn garden city View Post

            It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol
            ..........or to put it another way guessing it was probably a 7 night cruise - 14%
            www.wansbroughs-cruise-blog.me.uk

            Comment


              #7
              Check the itinerary, it went wrong Jamaica when they got turned away.

              Comment


                #8
                Originally posted by carol, welwyn garden city View Post

                It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol
                So you would be happy Carol, if you lost a day of your cruise 7 day cruise?

                You may have already been on a ship with Norovirus onboard, it's not that rare. I have. The cruise was not terminated early.
                Last edited by Malcolm, Essex; 11th January 2019, 02:59 PM.
                See my cruise blog: HERE

                Comment


                  #9
                  Originally posted by carol, welwyn garden city View Post

                  It was only back a day early, they had had most of their cruise, I'd have thought happy days ............................................Carol
                  Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊

                  Comment


                    #10
                    Originally posted by Topdeck, London View Post
                    Check the itinerary, it went wrong Jamaica when they got turned away.
                    That's odd. The Norovirus exist on land.

                    Only 5% (or so) of the ships passengers had it.
                    See my cruise blog: HERE

                    Comment


                      #11
                      It's not % it's headcount that makes it serious.
                      The potential for 100s more being in the pre symptom contagious phase is too risky.

                      Comment


                        #12
                        Originally posted by Malcolm, Essex View Post

                        So you would be happy Carol, if you lost a day of your cruise 7 day cruise?

                        You may have already been on a ship with Norovirus onboard, it's not that rare. I have. The cruise was not terminated early.
                        The bean counters will have calculated potential liability and advised Management.

                        Annie

                        Comment


                          #13
                          Originally posted by mike, lanarkshire View Post

                          Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊
                          But the passengers got a full refund and part of their fares back, they can book another one .................................................. .............Carol

                          Comment


                            #14
                            Originally posted by mike, lanarkshire View Post

                            Really Carol, I wouldn’t have been chuffed arriving back a day early (given the circumstances) and being shipped off (no pun intended) to a hotel. I suppose it’s easy to make judgements when you’re not actually in that position. I was delayed in Venice a couple of years ago when Rhapsody was stuck outside the port as a result of fog. It caused chaos for those on board the ship who missed flights / onward connections and of course the couple of thousand that were waiting to board. There was no contingency planning in place to deal with it. Not a pleasant experience for those on board Oasis especially with the threat of Norovirus lurking everywhere. A fair and proper outcome is appropriate in my opinion. Now, whether that amounts to a full refund, is another matter 😊
                            Getting back a day early is far better than being delayed - no problems with flights home. I would not have been unhappy if I was getting a full refund.

                            Comment


                              #15
                              The problems started 2 days in,
                              they missed 2 of the 3 ports
                              will lose a day

                              CDC on the case
                              https://www.cdc.gov/nceh/vsp/surv/ou..._Seas_1-6.html

                              Latest reports from the ship numbers up to 475, 100 in quarantine.

                              Comment


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