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RCI's Dynamic Dining : Mass Dissatisfaction, Feeble Solutions

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  • RCI's Dynamic Dining : Mass Dissatisfaction, Feeble Solutions

    Hi All

    I have picked up this article via another cruise forum.

    Interesting comments.

    I wonder if anything will change on the Anthem of the Seas.

    Royal Caribbean's Dyamic Dining: Mass dissatisfaction, feeble solutions - New York Travel | Examiner.com

    Annie

  • Harvey, Bristol upon Cream
    replied
    Originally posted by Neil Down, Southampton View Post
    It was not the only mistake in the item but I fear that I might get taken to task if I complain about spelling and punctuation too severely. ........ Niel .
    Good fun but the quality of some of the writing does makes one want to weep at times. Sometimes I'm not sure whether to laugh or cry.

    Leave a comment:


  • Mariers2, Rushden
    replied
    The Devin experience comes from the name of the lady who concocts the menu, as her name is Devin. Quantum had her restaurant too. RCL is trying to attract the young generation to cruising, with their eating habits, but they don't usually have the time that older folk have. Cruising was always traditionally for the older ( enlightened) generation.
    On Quantum the dining queues started earlier, with people waiting to book a dining time, and they turned up hoping for a table. it was easier if you said you didn't mind sharing, in which case you were shown to a table with people already sitting, waiting for the final empty seats to be filled.
    On the inaugural trip from Southampton to New York, as so much time was taken up waiting in one queue or another, there wasn't much opportunity to explore the various places advertised. Things don't seem to be much different on Anthem, so lessons were not learned I don't think there was much feedback, as they thought they knew all the mistakes that needed sorting. Maybe the Chinese will get it right once Quantum is based there.

    Leave a comment:


  • Topdeck, London
    replied
    If they had asked someone at NCL they would have told them they need more staff.

    Flexible dining does not save money it is what passengers(the onnes RCI is trying to get on board) want.

    Early dining is the norm in the US and even on fixed dining assigned tables ships passengers queue to get into the dining room.

    Also a lot of cruise pax are not that smart, they find a queue at 7:30 and just keep turning up at 7:30 every day and queue again rather than adjust their eating time a bit

    If you are happy to eat 8pm or later you don't get problems.

    Leave a comment:


  • annie, Glasgow
    replied
    Originally posted by Taffy, Wales View Post
    Most of the ships we have recently sailed on have had both a flexible and a fixed dining time option ,which worked out well in most cases .
    But As Topdeck points out if fails when everyone want's to eat at the same time,or they want tables for 2?
    Sticking with a choice of dining options seems a good idea IMO ,I would not like to go back to fixed dining time ,but I have no wish to keep having to book a table either.
    I just wonder if this Dynamic dining was an accountants Idea to cut cost's...Taffy
    100% correct Taffy and it has backfired. The hotel director of Quantum has admitted they will have to increase the size of the dining room staff. I wonder how the Chinese will view Dyna mic Dining.

    Annie

    Leave a comment:


  • Taffy, Wales
    replied
    Originally posted by Malcolm, Essex View Post
    I know Taffy - I though I had changed it before anyone saw!

    This news below, may suggest issues:

    Royal Caribbean has delayed the introduction of Dynamic Dining to its two largest cruise ships, Oasis of the Seas and Allure of the Seas.

    There’s no new date when Dynamic Dining will be activated, but Royal Caribbean did indicate it will occur “later this year”.

    In the meantime, both ships will continue to serve traditional dining experiences in the early and late dining seating.
    Most of the ships we have recently sailed on have had both a flexible and a fixed dining time option ,which worked out well in most cases .
    But As Topdeck points out if fails when everyone want's to eat at the same time,or they want tables for 2?
    Sticking with a choice of dining options seems a good idea IMO ,I would not like to go back to fixed dining time ,but I have no wish to keep having to book a table either.
    I just wonder if this Dynamic dining was an accountants Idea to cut cost's...Taffy

    Leave a comment:


  • annie, Glasgow
    replied
    Originally posted by Malcolm, Essex View Post
    which one, Annie?
    Steve is correct. That option was the low calorie option.

    Also RCI are going to increase the number of dining room staff.

    Maybe, not everyone is a fan of extra charge restaurants ?

    Annie

    Leave a comment:


  • SteveH2508, London
    replied
    Originally posted by Malcolm, Essex View Post
    which one, Annie?
    It is apparently called "Devinly Decadence". Whether the misspelling is Royal Caribbean's or from the article or is a deliberate 'marketing gimmick' - I wouldn't like to say...

    Leave a comment:


  • Malcolm, Essex
    replied
    Originally posted by annie, Glasgow View Post
    I note that one of the extra-charge dining venues has been switched to a MDR venue.
    which one, Annie?

    Leave a comment:


  • annie, Glasgow
    replied
    Originally posted by Neil Down, Southampton View Post
    It was not the only mistake in the item but I fear that I might get taken to task if I complain about spelling and punctuation too severely. ........ Niel .

    Correct

    Annie

    Leave a comment:


  • Neil Down, Southampton
    replied
    Originally posted by Malcolm, Essex View Post
    'Dynamic Dining' is just a copy of NCL's 'Freestyle' system.

    Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

    (His title spells Dynamic wrong!)
    It was not the only mistake in the item but I fear that I might get taken to task if I complain about spelling and punctuation too severely. ........ Niel .

    Leave a comment:


  • Topdeck, London
    replied
    Princess has the best system 3 fixed seating times the rest flexible.

    No one can make flexible dining work when everyone wants to eat at the same time.

    The other mistake lines make when they start is not enough staff, flexible dining needs more waiters til you get the timing problem sorted.

    Leave a comment:


  • annie, Glasgow
    replied
    Originally posted by Malcolm, Essex View Post
    'Dynamic Dining' is just a copy of NCL's 'Fresstyle' system.

    Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

    (His title spells Dynamic wrong!)
    I am no traditionalist BUT I don't want to pre-book my restaurants before I board either. I note that one of the extra-charge dining venues has been switched to a MDR venue.

    Annie

    Leave a comment:


  • Malcolm, Essex
    replied
    Originally posted by Taffy, Wales View Post
    You spell Freestyle wrong no ones perfect...Taffy
    I know Taffy - I though I had changed it before anyone saw!

    This news below, may suggest issues:

    Royal Caribbean has delayed the introduction of Dynamic Dining to its two largest cruise ships, Oasis of the Seas and Allure of the Seas.

    There’s no new date when Dynamic Dining will be activated, but Royal Caribbean did indicate it will occur “later this year”.

    In the meantime, both ships will continue to serve traditional dining experiences in the early and late dining seating.
    Last edited by Malcolm, Essex; 24th January 2015, 01:35 PM.

    Leave a comment:


  • Taffy, Wales
    replied
    Originally posted by Malcolm, Essex View Post
    'Dynamic Dining' is just a copy of NCL's 'Fresstyle' system.

    Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

    (His title spells Dynamic wrong!)
    You spell Freestyle wrong no ones perfect...Taffy

    Leave a comment:


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