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RCI's Dynamic Dining : Mass Dissatisfaction, Feeble Solutions

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    RCI's Dynamic Dining : Mass Dissatisfaction, Feeble Solutions

    Hi All

    I have picked up this article via another cruise forum.

    Interesting comments.

    I wonder if anything will change on the Anthem of the Seas.

    Royal Caribbean's Dyamic Dining: Mass dissatisfaction, feeble solutions - New York Travel | Examiner.com

    Annie

    #2
    Perhaps RCI are challenging that old adage that" the customer comes first ",and" the customer is always right"

    Some one at RCI needs to stop digging, customers are not happy queuing to get on the ship what makes them feel we want to queue to eat our meals....Taffy
    ​Taffy

    Comment


      #3
      'Dynamic Dining' is just a copy of NCL's 'Freestyle' system.

      Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

      (His title spells Dynamic wrong!)
      Last edited by Malcolm, Essex; 24th January 2015, 01:07 PM.
      See my cruise blog: HERE

      Comment


        #4
        Originally posted by Malcolm, Essex View Post
        'Dynamic Dining' is just a copy of NCL's 'Fresstyle' system.

        Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

        (His title spells Dynamic wrong!)
        You spell Freestyle wrong no ones perfect...Taffy
        ​Taffy

        Comment


          #5
          Originally posted by Taffy, Wales View Post
          You spell Freestyle wrong no ones perfect...Taffy
          I know Taffy - I though I had changed it before anyone saw!

          This news below, may suggest issues:

          Royal Caribbean has delayed the introduction of Dynamic Dining to its two largest cruise ships, Oasis of the Seas and Allure of the Seas.

          There’s no new date when Dynamic Dining will be activated, but Royal Caribbean did indicate it will occur “later this year”.

          In the meantime, both ships will continue to serve traditional dining experiences in the early and late dining seating.
          Last edited by Malcolm, Essex; 24th January 2015, 01:35 PM.
          See my cruise blog: HERE

          Comment


            #6
            Originally posted by Malcolm, Essex View Post
            'Dynamic Dining' is just a copy of NCL's 'Fresstyle' system.

            Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

            (His title spells Dynamic wrong!)
            I am no traditionalist BUT I don't want to pre-book my restaurants before I board either. I note that one of the extra-charge dining venues has been switched to a MDR venue.

            Annie

            Comment


              #7
              Princess has the best system 3 fixed seating times the rest flexible.

              No one can make flexible dining work when everyone wants to eat at the same time.

              The other mistake lines make when they start is not enough staff, flexible dining needs more waiters til you get the timing problem sorted.

              Comment


                #8
                Originally posted by Malcolm, Essex View Post
                'Dynamic Dining' is just a copy of NCL's 'Freestyle' system.

                Freestyle is not perfect, it has both it's advantages and disadvantages. However NCL have been perfecting it for several decades.

                (His title spells Dynamic wrong!)
                It was not the only mistake in the item but I fear that I might get taken to task if I complain about spelling and punctuation too severely. ........ Niel .

                Comment


                  #9
                  Originally posted by Neil Down, Southampton View Post
                  It was not the only mistake in the item but I fear that I might get taken to task if I complain about spelling and punctuation too severely. ........ Niel .

                  Correct

                  Annie

                  Comment


                    #10
                    Originally posted by annie, Glasgow View Post
                    I note that one of the extra-charge dining venues has been switched to a MDR venue.
                    which one, Annie?
                    See my cruise blog: HERE

                    Comment


                      #11
                      Originally posted by Malcolm, Essex View Post
                      which one, Annie?
                      It is apparently called "Devinly Decadence". Whether the misspelling is Royal Caribbean's or from the article or is a deliberate 'marketing gimmick' - I wouldn't like to say...
                      If you can read this - thank a teacher
                      If you are reading this in English - thank a soldier

                      Comment


                        #12
                        Originally posted by Malcolm, Essex View Post
                        which one, Annie?
                        Steve is correct. That option was the low calorie option.

                        Also RCI are going to increase the number of dining room staff.

                        Maybe, not everyone is a fan of extra charge restaurants ?

                        Annie

                        Comment


                          #13
                          Originally posted by Malcolm, Essex View Post
                          I know Taffy - I though I had changed it before anyone saw!

                          This news below, may suggest issues:

                          Royal Caribbean has delayed the introduction of Dynamic Dining to its two largest cruise ships, Oasis of the Seas and Allure of the Seas.

                          There’s no new date when Dynamic Dining will be activated, but Royal Caribbean did indicate it will occur “later this year”.

                          In the meantime, both ships will continue to serve traditional dining experiences in the early and late dining seating.
                          Most of the ships we have recently sailed on have had both a flexible and a fixed dining time option ,which worked out well in most cases .
                          But As Topdeck points out if fails when everyone want's to eat at the same time,or they want tables for 2?
                          Sticking with a choice of dining options seems a good idea IMO ,I would not like to go back to fixed dining time ,but I have no wish to keep having to book a table either.
                          I just wonder if this Dynamic dining was an accountants Idea to cut cost's...Taffy
                          ​Taffy

                          Comment


                            #14
                            Originally posted by Taffy, Wales View Post
                            Most of the ships we have recently sailed on have had both a flexible and a fixed dining time option ,which worked out well in most cases .
                            But As Topdeck points out if fails when everyone want's to eat at the same time,or they want tables for 2?
                            Sticking with a choice of dining options seems a good idea IMO ,I would not like to go back to fixed dining time ,but I have no wish to keep having to book a table either.
                            I just wonder if this Dynamic dining was an accountants Idea to cut cost's...Taffy
                            100% correct Taffy and it has backfired. The hotel director of Quantum has admitted they will have to increase the size of the dining room staff. I wonder how the Chinese will view Dyna mic Dining.

                            Annie

                            Comment


                              #15
                              If they had asked someone at NCL they would have told them they need more staff.

                              Flexible dining does not save money it is what passengers(the onnes RCI is trying to get on board) want.

                              Early dining is the norm in the US and even on fixed dining assigned tables ships passengers queue to get into the dining room.

                              Also a lot of cruise pax are not that smart, they find a queue at 7:30 and just keep turning up at 7:30 every day and queue again rather than adjust their eating time a bit

                              If you are happy to eat 8pm or later you don't get problems.

                              Comment


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