Virgin Holiday Cruises

[Shelledpea, Stalybridge]

I'm really sorry to hear that you had problems when trying contact our call centre. At certain times of the year we experience high call volumes and we are working hard to resolve this.

"I'm sorry we are currently experiencing high call volumes you are in a queue and will be attended by our next available operator"~ Sounds familiar doesn't it :p

I think everyone who has ever received shoddy service from Virign should contact them immeadiately on the provided e-mail address ( cruiseadmin@virginholidays.com ) with full details of problems, concerns and costs and then if no satisfactory answer or solution is forthcoming then sign them up for every single piece of internet spam available :p:D