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    #16
    One thing to remember is the cruise industry still does most of their business through those parties.

    They need to keep that revenue channel relatively sweet.

    I suspect relatively few get put off by the bad sites.

    Cruise dot seems to get plenty of business.

    Comment


      #17
      Hi all
      I just logged in (E-Mail & Password) to check the date to get my E-Ticket,,,,,,no problem.
      I can get to the Voyager Club from bookings page with a click.
      Never tried booking extras,,,i have them booked,,,,i looked at future cruises in VC.
      JC
      C P Scott,,,,,"Comment is Free,,but Facts are Sacred"
      "You are entitled to your opinion. But you are not entitled to your own facts.

      Comment


        #18
        Originally posted by Lawnmowerman, Tain View Post
        Tried to e-mail them from their contact page. Selected subject from the drop-down menu - 'Web Support' threw a wobbly and voided that area - not able to enter anything.

        Ah, well....

        Bill
        Originally posted by Garfield, Waterlooville View Post
        Evening Bill
        I logged in last night with my name and booking number.
        That's as far as I got because the rest was the biggest mess I have ever seen on any cruise website.
        They only showed 3 drinks packages for a start.
        Absolutely useless.
        Regards
        Garfield
        Have no Problem Logging in to MSC Loyality Club, Just Use Email address and Password.

        I believe that MSC Only have Three Drinks Packages,
        The Premium Drinks Package includes Bottled Beer and Premium Spirits
        The All Inclusive Restaurant and Bar which excludes Premium Spirits and bottles
        and The Mealtime Restaurant Package, Unlimited wine (a choice of 2 white, 2 red and 1 rosé house brands), mineral water, draught beer, sodas and fruit juices during lunch and dinner.

        Contact MSC works, on the web e mail,

        https://www.msccruises.co.uk/en-gb/C...ontact-Us.aspx



        CONTACT US CONFIRMATION

        Thank you for getting in touch.

        If you are contacting us about a cruise you are yet to take, we aim to reply within 48 hours of receiving your email. If you are departing within 7 days please contact us on 0+44 203 856 3016.

        If you are contacting us about a cruise you’ve already travelled on, we will respond within 28 days of receiving your email.

        Thank you,
        MSC Customer Service Team"


        Using Google Chrome on a Mac

        To be honest no more problematic that P&O or Cunard.
        Last edited by pennbank, UK; 8th March 2018, 06:45 PM.

        Comment


          #19
          Hi there
          They also have a beer package and a coffee package.
          Both were available just after we booked for next year and have been available on both our previous cruises.

          They have disappeared and if I log in using my email and password I still only get last year's cruise.
          It's a mess of titanic proportions.

          I have emailed the MSC contacts on 3 occasions to appraise them in the hope of them rectifying the problem...nobody has got back to me yet.

          Regards
          Garfield

          Comment


            #20
            Originally posted by Garfield, Waterlooville View Post
            Hi there
            They also have a beer package and a coffee package.
            Both were available just after we booked for next year and have been available on both our previous cruises.

            They have disappeared and if I log in using my email and password I still only get last year's cruise.
            It's a mess of titanic proportions.

            I have emailed the MSC contacts on 3 occasions to appraise them in the hope of them rectifying the problem...nobody has got back to me yet.

            Regards
            Garfield
            The Coffee Package for 15 is showing

            and 14 Bottles of Water for drinking on board is also showing

            Coffee is available with two of the Three packages I have mentioned.

            There is also a couple of wine and water combined packages available, a Classic and an easy.

            It often depends on the Nationality of the booking.
            I Believe USA bookings includes the free water.

            The Beer package also is still showing
            BEER PACKAGE
            Nothing is better than a chilled glass of golden bubbles! 14 beers (draught, bottle or can) selected from the Bar or Wine List. The drinks included in this package can be consumed in bars and restaurants.
            Last edited by pennbank, UK; 8th March 2018, 07:13 PM.

            Comment


              #21
              You have more than I do then..I have just the 3 adult packages.and that's it.
              Just looked at US site and that had beer package etc available for med cruises.
              Regards
              Garfield

              Comment


                #22
                From the UK site
                The Water Package is £21 the Coffee £20
                Wine and Water £93 for classic and £54 for easy.
                The Beer is £46

                Comment


                  #23
                  Originally posted by pennbank, UK View Post
                  From the UK site
                  The Water Package is £21 the Coffee £20
                  Wine and Water £93 for classic and £54 for easy.
                  The Beer is £46

                  Have you got a link please as I can't find it.
                  Regards
                  Garfield

                  Comment


                    #24
                    Originally posted by Garfield, Waterlooville View Post
                    Have you got a link please as I can't find it.
                    Regards
                    Garfield
                    When you log in Its in Your bookings, add Dining and Beverages section on the left hand side.

                    https://www.msccruises.co.uk/en-gb/Homepage.aspx
                    Last edited by pennbank, UK; 8th March 2018, 10:33 PM.

                    Comment


                      #25
                      Originally posted by pennbank, UK View Post
                      When you log in Its in Your bookings, add Dining and Beverages section on the left hand side.

                      https://www.msccruises.co.uk/en-gb/Homepage.aspx
                      Hiya
                      Thanks for that but it doesn't work..all I get is last years cruise under my bookings and says I have no upcoming cruises.

                      Regards
                      Garfield
                      Last edited by Garfield, Waterlooville; 8th March 2018, 10:46 PM.

                      Comment


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