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Princess update

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    Princess update

    Just recieved from Princess
    continue to implement increased monitoring, screening and sanitation protocols to protect the health of our guests, crew and the residents of the destinations we serve. Our measures are designed to be flexible to adapt to changing conditions and recommended best practices. For your reference, you can read our Guest Travel Advisory.

    Nevertheless, we know you have questions about your upcoming cruise. Princess would like to share some policy updates that provide options and flexibility should you want to reschedule your currently booked vacation that sails between now and May 31, 2020.
    • Sailings departing between March 9 and April 3*: booked guests can cancel up to 3 days prior to departure, receive a Future Cruise Credit for 100% of the cancellation fee amount, and move your booking to any voyage that departs by December 31, 2021.
    • Sailings departing between April 4 and May 31*: booked guests can cancel by March 31, 2020, receive a Future Cruise Credit for 100% of the cancellation fee amount, and move your booking to any voyage that departs by December 31, 2021.

    *Date of departure is from the start date of your cruise or cruisetour, whichever is earlier.

    If you choose to keep your booking as currently scheduled for departures between March 9 and May 31, you will receive the following Onboard Credit amounts:
    • $100 USD/ $150 AUD per cabin for 3 and 4 day cruises
    • $150 USD / $225 AUD per cabin for 5 day cruises
    • $200 USD / $300 AUD per cabin for 6 day and longer cruises

    For our guests booked on Crown Princess Mediterranean
    itineraries, we are finalizing some itinerary changes and a special offer that we will be sharing early next week.

    Please note that Future Cruise Credits will automatically be applied to each guest's Captain's Circle account after they have cancelled. The Future Cruise Credit will not be available instantly and may take up to 10 business days to be processed. Guests with Princess Vacation Protection should file a claim via www.aontravelclaim.com in the first instance.

    We appreciate your loyalty and look forward to welcoming you onboard.
    Sincerely,

    Jan Swartz

    #2
    Pity Princess should get a second hit, Grand Princess now off San Francisco and unable to dock.

    Not Princess Cruises fault but Princess Cruises get all of the bad impressions in potential customers minds.

    Comment


      #3
      Looking for cruises up to June will need to add crown princess to the watch list
      TA is 26 March
      Relocates Southampton 30 May for round trips through the summer.

      Princess is often overpriced, be interesting to see what changes they make.

      Comment


        #4
        Lol...bribing folks now.
        Sounds like desperation to me.

        Garf.

        Comment


          #5
          NCL are offering US bookings free flights from US to Europe to try and boost sales.

          Cruise lines will be getting desperate soon if it does not blow over.

          Comment


            #6
            Hi all
            Press release from RCI group........small part of it.

            "The "Cruise With Confidence" policy allows guests on Royal Caribbean International, Celebrity Cruises, Azamara and Silversea to cancel up to 48 hours before a sailing. Guests will receive a full credit for their fare, usable on any future sailing of the guest's choice in 2020 or 2021. The policy applies to both new and existing cruise bookings."

            Just need P&O to do right by their customers now!!!
            Although they have made a tiny change today to their cancellation policy......

            "If you are concerned about travelling within balance due date due to medical reasons, we are now able to look at transferring your booking, if you can provide a letter from a medical practitioner/Doctor on headed paper which confirms that you are unfit to travel on your cruise."

            JC



            C P Scott,,,,,"Comment is Free,,but Facts are Sacred"
            "You are entitled to your opinion. But you are not entitled to your own facts.

            Comment


              #7
              Hi jc
              Thanks for that as we have an upcoming Anthem cruise which may yet get cancelled.
              If Corona hasn't blown over by the cruise we were going to turn up at Southampton coughing and sputtering as they say they'll turn us away with a full refund on the website.
              Regards
              Garf.

              Comment


                #8
                NCL has joined in with the cancel within 48rs for 100% FCC valid to end 2022.

                Comment


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