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Cruise rumour - Getaway fares

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  • James, Cruise.co.uk
    started a topic Cruise rumour - Getaway fares

    Cruise rumour - Getaway fares

    Heads up all - just heard an interesting rumour about Cunard and P&O Getaway fares.

    My hands are tied as to what I can and can't say but the cruise lines have been getting a lot of complaints around the fact that singles and third + fourths haven't been able to book Getaway fares at the cheaper last minute price; instead, if they've booked at all they've had to book the more expensive Vantage fare price.

    I really doubt that much is going to happen over the summer but is sounds like going forward from that those rules are going to be 'changed'

    Sorry to be so vague but hopefully you can all read between the lines..............

    Happy cruising

    (PS As a rule of thumb Getaway fares get released three/four months in advance of the sailing)

  • Scriv, Winchester
    replied
    I so agree with you, Andy as we felt exactly the same. I am just hoping that P&O have taken note of how much upset this has caused this year and rectify it for next year.

    I firmly believe that the chance of an upgrade should go to Vantage customers first and then put the remaining cabins out for Getaway.

    Leave a comment:


  • Andy, Harlow Essex
    replied
    Not long back from the Canary islands on Ventura . Got to say great service once again from P&O on board. However that cant be said for price P&O Vantage/Getaway fares structure, fact is P&O have mislead customers into thinking you are getting something special on Vantage which other than getting your exact cabin and a few small extras like parking / coach travel are wide of the mark one of which for instance was that getaway where unable to book freedom dinning which was completely wrong as I sat next to a number of getaway people in the dinning room ! Also at a lost of how they P&O keep balconies cabins free for Getaway customers as these should go to vantage customers as upgrades who even on the inside cabins have paid two thirds more ! Got to say will not book vantage again feel a bit of a mug , ship was packed and I'm sure half of those people where on getaway fares !

    Leave a comment:


  • Bob, Huddersfield
    replied
    Originally posted by ROSEBASKETS, Yorkshire View Post
    Too late! Lost me as a customer, I'm going elsewhere from now on!
    I'm with you Rosebaskets. I felt so disappointed by the P&O Vantage/Getaway fares structure. That I have booked with Fred Olsen for 2014, and incidently with Jo at Cruisedot. Sorry James.

    Cheers
    Bob

    Leave a comment:


  • pennbank, UK
    replied
    https://www.facebook.com/cunard

    Just posted on Cunard Facebook page
    Hi Howard, thank you for your post. Following customer feedback, we have reviewed our policy and singles will be able to book Getaway Fares for cruises departing after 1 September. Best wishes.
    Unlike · Reply · 1 · 47 minutes ago


    (Thanks James spot on rumour)
    Last edited by pennbank, UK; 21st May 2013, 01:28 PM.

    Leave a comment:


  • Topdeck, London
    replied
    Originally posted by Malcolm, Essex View Post
    I've said it before, but I find the 'Getaway' and 'Vantage' fare fiasco very confusing.

    Confusing customers is not good as they might just book with a cruise line that they can understand the fare structure of.
    The getaway fare have been around for ages.

    What was new is the Vantage fares that came with the hollow price promise that as predicted would not materialize.
    (not sure exactly what cahges were made to getaway at that time, were they always GTY full payment no changes?)

    The recent tweeks to the getaways are to try and differentiate by reducing the value of the getway to justify the lower cost.


    If anythng it is clearer than most other lines that have the specials for new bookings only in the small print.


    Across the board the dynamic pricing brings uncertainty sometimes on a daily basis at certain times.
    The endless changes in minor offers, obc, once a week deal of the days, free flights,parking and specials for existing pax, I still have never got my head round all the RCI offers.

    I think this helps the likes of MSC that have much simpler pricing structures much of the time here is the current one.

    Mediterranean Cruise Deals | Choose and Go Cruise Deals | MSC Cruise Deals | MSC Cruises UK

    Leave a comment:


  • Scriv, Winchester
    replied
    I completely agree, Andy. We weren't able to avoid being told by so many of their sensational bargains on our very recent cruise and we certainly felt in the minority having booked early and paid Vantage. The feeling of being ripped off was made worse by their tales of being even further upgraded after booking. Needless to say, we were not offered any upgrade from our inside cabin even though we had registered for an automatic upgrade. Something is very wrong.
    Last edited by Scriv, Winchester; 21st May 2013, 07:57 AM.

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  • Andy, Harlow Essex
    replied
    Frankly staggered by the price reduction of Getaway compared to Vantage almost feel embarrassed , as I know I will no doubt be told by someone on my cruise this year that they have paid £800 less for a better cabin ! Will not book vantage again as feel I am being ripped off and subsiding everyone else .

    Leave a comment:


  • Malcolm, Essex
    replied
    I've said it before, but I find the 'Getaway' and 'Vantage' fare fiasco very confusing.

    Confusing customers is not good as they might just book with a cruise line that they can understand the fare structure of.

    Leave a comment:


  • Royston1, Royston1
    replied
    About time. Last year we had a getaway fare for 4 people so was surprised it was stopped this year. It meant we haven't even bothered looking at P&O for this year and we are on RCI next week for half term.

    Leave a comment:


  • James, Cruise.co.uk
    replied
    Originally posted by ROSEBASKETS, Yorkshire View Post
    Too late! Lost me as a customer, I'm going elsewhere from now on!
    Me? Or P&O?

    Leave a comment:


  • ROSEBASKETS, Yorkshire
    replied
    Too late! Lost me as a customer, I'm going elsewhere from now on!

    Leave a comment:


  • Scriv, Winchester
    replied
    Maybe there will be more unsold cabins available at a late stage next year if a lot of the many disgruntled Vantage customers decide to wait for the Getaway fares?
    Last edited by Scriv, Winchester; 20th May 2013, 04:43 PM.

    Leave a comment:


  • mgrant54, Blackburn
    replied
    I was told Getaway fares were ONLY available for 2 sharing a cabin.

    Maria
    P.S. No posts for a while as been in hospital having an op - back home now and on the mend. Shall start looking for some more comps to post!

    Leave a comment:


  • Trish, sudbury
    replied
    The problem I can see is that it is mostly 3/4 berth cabins that are sold first, therefore there will not be many getaway fares (unsold cabins) to be got at a late date.

    Leave a comment:


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