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Locked out!

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    Locked out!

    I haven’t been able to get into the site on my laptop all day. Every time that I try I get an Error 403. Forbidden. You are not currently authorised to access www.cruise.co.uk

    It’s the same if I try from my saved link, or search for the site in google.

    Can anyone help?


    2018-
    Queen Victoria - Mediterranean Explorer

    2019 -
    NCL Getaway - Norway and Iceland
    Adventure of the Seas - Fall Foliage

    2020 -
    Jewel of the Seas - Abu Dhabi & Dubai
    Magellan - Panama Canal

    #2
    Well you got on here and your link works fine for me.

    I would clear my cache and cookies and try again

    Comment


      #3
      Amar, Cruise Co
      ive tagged Amar in so maybe he can contact you and help you Yogini.
      I was locked out for weeks once and ended up messaging Cruise dot through their Fb page for help. They responded quickly then.
      Past cruises:
      Carnival Conquest October 2002
      Independence of the Seas October 2012
      Independence of the Seas May 2014
      Explorer of the Seas June 2015
      Norwegian Escape October 2015

      Comment


        #4
        Originally posted by cymrucruiser View Post
        Amar, Cruise Co
        ive tagged Amar in so maybe he can contact you and help you Yogini.
        I was locked out for weeks once and ended up messaging Cruise dot through their Fb page for help. They responded quickly then.
        Thanks. I did send a message through the FB page, but no response. I'm still getting the same message this morning. It's irritating!
        2018-
        Queen Victoria - Mediterranean Explorer

        2019 -
        NCL Getaway - Norway and Iceland
        Adventure of the Seas - Fall Foliage

        2020 -
        Jewel of the Seas - Abu Dhabi & Dubai
        Magellan - Panama Canal

        Comment


          #5
          Originally posted by Yogini, Waterlooville View Post
          I haven’t been able to get into the site on my laptop all day. Every time that I try I get an Error 403. Forbidden. You are not currently authorised to access www.cruise.co.uk

          It’s the same if I try from my saved link, or search for the site in google.

          Can anyone help?

          Morning Yogini, Waterlooville,

          I'm sorry to hear that you were having trouble logging into the Forum yesterday. I'm assuming that you are able to successfully log in now as you have posted this thread?

          However, if you could let me know what type of device you were using as well as the browser then I can get the IT team to look into this.

          Comment


            #6
            Morning Amar.
            Still no ignore function either on all my Android devices.
            An error message on one says that email addressess don't match..bizarre.
            Regards
            Garfield

            Comment


              #7
              Originally posted by Amar, Cruise Co View Post

              Morning Yogini, Waterlooville,

              I'm sorry to hear that you were having trouble logging into the Forum yesterday. I'm assuming that you are able to successfully log in now as you have posted this thread?

              However, if you could let me know what type of device you were using as well as the browser then I can get the IT team to look into this.
              I still get error messages, no matter how I try to get in. I am using safari on the phone at the moment. I prefer to get into the site through the laptop
              2018-
              Queen Victoria - Mediterranean Explorer

              2019 -
              NCL Getaway - Norway and Iceland
              Adventure of the Seas - Fall Foliage

              2020 -
              Jewel of the Seas - Abu Dhabi & Dubai
              Magellan - Panama Canal

              Comment


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