Royal Caribbean's Grandeur of the Seas is the latest ship to suffer a suspected norovirus outbreak, with decontamination taking place after a large number of passengers became severely ill.
The vessel, which returned to its home port of Baltimore on Saturday, was thoroughly sanitised before setting off on its next voyage.
While on its most recent cruise, more than 100 people became ill with symptoms suggestive of the gastro-intestinal disease, namely nausea, diarrhoea and vomiting.
According to reports, this is the second vessel in just a week to run into such problems in Baltimore.
In a statement to news site WJZ, a spokesperson for Royal Caribbean said that 99 of the 2,120 guests and 8 of 800 crew experienced what is believed to be norovirus.
"During the sailing, we took a number of steps to prevent the transmission of the illness, including implementing enhanced cleaning procedures and protocols, and using special cleaning products and disinfectants that are proven to kill norovirus to clean throughout the ship."
The cruise line also gave passengers due to depart on the cruise ship's next cruise on the Saturday a chance to reschedule, if they did not feel comfortable. The usual boarding process was delayed by approximately four hours as a result of the added cleaning measures.
Have you ever been struck by norovirus while on a cruise?
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14th April 2014, 04:10 PM #1Administrator Member
- Join Date
- Dec 2013
Grandeur of the Seas returns to sea despite norovirus outbreak?
14th April 2014, 04:17 PM #2Purser Member
- Join Date
- Sep 2009
The cruise line also gave passengers due to depart on the cruise ship's next cruise on the Saturday a chance to reschedule, if they did not feel comfortable. The usual boarding process was delayed by approximately four hours as a result of the added cleaning measures.[/QUOTE]
That seems a generous gesture although it would only be possible for passengers without flights. This is a constant problem and could be caused by passengers getting infected on shore as two vessels were infected in a week at the same port..............HT
I think a lot of cruise lines would like you to think passengers are getting infected onshore before they board ship but recent results from inspections carried out by Centres for Disease Control and Prevention (CDC) on a number of cruise ships have shown there is still work to be done by the cruise lines themselves.
The CDC have found on different ships that a number of sick staff were still at work onboard rather than quarantined in their quarters when they notify the ships medical team. Kind of begs the questions are they paid their salaries/tips if they get sick during their contracts?
14th April 2014, 05:37 PM #4Leading Seaman Member
- Join Date
- Aug 2010
We were on Celebrity Mercury out of Charleston a few years ago when we were delayed due to a Noro outbreak and subsequent deep cleaning. We were offered the chance to reschedule, but since we were already in Baltimore this wasn't an option for us. We were accommodated in a good hotel and received a daily allowance for meals (adequate, but not generous) and rebated the cruise price for the day we missed. We were also given 50% of the fare we had paid as a credit towards a future cruise. We thought this was reasonable, particularly since Charleston is an interesting place to spend extra time.
14th April 2014, 09:47 PM #5
They did offer to reschedule on Eclipse once, we had a delayed sailing, they offered free medical treatment if you became ill.
At the end of the cruise they cleared all the passengers off and sealed rooms up to do a misting process which was supossed to clear any traces of the virus.There are some medical conditions that would be made worse by getting the virus.
We have both been lucky and stayed virus free whilst cruising, not so lucky at home though. ..Taffy