Live Customer Feedback For Our Cruise Consultants

David Hunter wrote about Molly McIntyre

18 hours and 46 minutes

At a danger of repeating myself , once again felt had to say what a wonderful service had from Molly . She promptly got back to me on my enquiry regards a further cruise we were interested in , gave us some good advice and guidance, and as ever sorted out a good price . On this occasion was transferring a deposit from another cruise and using some FCC we had , which Molly very promptly sorted , rang me to complete the booking, bookings had email confirmation of this within the hour . Molly always provides a most fantastic and efficient service in a most friendly and courteous way . I will continue to always contact Molly in first instance re any further cruise requirements. Thanks again Molly

P&O Cruises - Iona

Terry Turner wrote about Carl Newbigging

21 hours and 23 minutes

Lost count of the number of cruises we have booked with Carl and how helpful he is with our queries. Always very helpful and he’s a nice guy to work with.

Seabourn - Ovation

Sandie Moore wrote about Charlene Thackeray

44 hours and 24 minutes

Charlene seems to be the only one who was willing to help me after ringing three times and speaking to different people and waiting for one agent to call me back 5 days ago. As promised Charlenes email came through really promptly and i trust in her judegement to ring me tomorrow if she can get a better price. Sandie

P&O Cruises - Sandie Moore

Chris wrote about Molly McIntyre

46 hours and 49 minutes

Thanks Molly for all your helps, your service has been excellent!

Princess Cruises - Sky

Ken Bailey wrote about Alice Halstead

80 hours and 24 minutes

Alice is knowledgeable, helpful, cheerful and reliable, I can''t praise her enough.

- Unknown

Mick Ford wrote about Dawn Gardener

88 hours and 35 minutes

Excellent service from Dawn, sorting out quite a few details for our cruise.

P&O Cruises - Azura

Shirley Rourke wrote about Tom Harding

88 hours and 45 minutes

Not sure what the problem with P&O is, but Tom has gone over and above helping us to find out about our cabin etc. He worked extremely late last evening and emailed me at gone 10.00 pm to explain what he had found out. Not many people would do that much for their clients. Well done and THANK YOU Tom

P&O Cruises - Iona

Jo Morrison wrote about Tom Harding

88 hours and 45 minutes

Once again Tom saved our day for our cruise with P O he was more than Great help by helping me fill in forms and that I had lot of problems with Thank You Tom cant thank you enough he gives much more than 100pc

P&O Cruises - Britannia

Mr Ian Ritchie wrote about Paula Higgs

89 hours and 21 minutes

Helpful and polite, helped me with the problems I had with such ease, very easy going for pre embarkation and after cruise

P&O Cruises - Ventura

Rebecca Horner wrote about Alana Mills

115 hours and 58 minutes

I have just booked a Princess Cruise with Alana. Nothing was too much trouble and all our questions were answered without hesitation. She was very knowledgeable and made our enquiry and booking seemless. We had lots of queries and questions but did not feel rushed at all. Alana was a pleasure to deal with. Thank you

Princess Cruises - Sky

Elizabeth Pownall wrote about Adam Leech

118 hours and 3 minutes

As always Adam was very helpful, he responded very promptly, I had a few issues which sort out for me. He is always very helpfull, polite and professional

Celebrity Cruises - Reflection

Jane Haskins wrote about Anne Eaves

118 hours and 50 minutes

Anne is always so helpful and nothing seems too much trouble, I always try to speak to Anne if I can. Cruise.co are brilliant , I have booked a lot of cruises with them always good service and value for money

Princess Cruises - Ruby Princess

Paul Jackson wrote about Erica Todd

119 hours and 54 minutes

Great customer service, very pleasant manner and sorted everything for us transferring from one cruise to another due to COVID. Thank you Erica. First class as usual.

Princess Cruises - Sapphire

Maralyn Westwood wrote about Lois Harvey

137 hours and 47 minutes

Lois has restored my faith in Cruise.co.uk! She always returns calls and emails. Extremely helpful and friendly. What with the pressure the consultants are working under at this current time she never makes you feel as if you are taking up her time. Brilliant and an asset to your company.

P&O Cruises - Britannia

stephen, julie butler wrote about Charlene Thackeray

139 hours and 56 minutes

charlene helped us book our cruise to hawaii and was very patient with us with all our questions over covid n the end princess cancelled the cruise because of covid.we will definitely be booking our next cruise with charlene

Princess Cruises - ruby princess

Ruth Greer wrote about Jenna McGhee

144 hours and 25 minutes

V good dealing with my enquiry, we have just confirmed a cruise for May 2022, now waiting to look at another on November.

Princess Cruises - Discovery Princess.

Simone Ovenden wrote about Paula Higgs

145 hours and 8 minutes

Paula is so helpful & extremely polite. She is also very very knowledgeable & a pleasure to deal with. I can’t recommend Paula highly enough. We have several holidays a year apart from the last 18 months. Paula has been the best agent by far & a huge asset to your company.

P&O Cruises - Ventura

Elizabeth Light wrote about Eliza Sumner

146 hours and 47 minutes

Thank you for your 5 star service. You went above and beyond. Looking forward to our cruise thanks to you

P&O Cruises - Brittania