Viking Sun Vacation

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Review Details

Views:
76
Overall Rating:
Cruise Line:
Viking Ocean Cruises
Cruise Ship:
Viking Sea
Destination:
South America

Review Profile

Times cruised before:
10+
Sailed:
January 2019
Age:
65+
Cabin:
Balcony
Occasion:
None

Cruise Elements:

Quality of Food:
Entertainment:
Shore Excursions:
Staff:
Onboard Activities:
Cabins:
Although we have cruised quite a lot, this was our first cruise with Viking. First impressions were not very good, despite calling Viking a few times, our cruise tickets didnt arrive until 31st December and we were leaving on 2nd January. They did send an e-mail copy but this didnt include the luggage labels needed to board the ship. This cruise was the first sector of a world cruise. We flew with BA to Miami and were picked up at the airport and taken to the Sheraton hotel at the airport. Not a great hotel but fine for an overnight stay. We were picked up the following morning and taken to the ship. Check in was very quick and easy. We booked the best available veranda cabin and were allocated 3060. The cabin was very nice, though a bit smaller than we expected. It was very comfortable, well equipped and kept very clean by our cabin stewards. The sliding doors to the wardrobe were very heavy and difficult to slide and the position of the bed side cabinet made access to one side of the wardrobe awkward. The bathroom was particularly good, having a shower cubicle with a glass door, rather than the usual shower curtain. Food on the ship was very good, lots of choice, in particular lots of fresh fruit, breakfast cereal was a bit boring though. We particularly enjoyed eating in the casual buffet restaurant, which has a section outside on the deck beside the infinity pool. Service in the main restaurant was very unpredictable. Some evenings the service was so slow, we thought wed been forgotten about and other evenings it was so fast that three courses were served in 30 minutes, the soup and main course arriving together. Food and service in Manfredis Italian restaurant was very good. The house wine served with meals was very poor. There was only one red and one white wine to choose from. The white wine alternated between a French Muscadet and a French table wine, both were pretty awful. Viking obviously want passengers to pay to upgrade to their silver drinks package, we didnt want to do that as we dont drink very much. When we complained about the wine, the beverage manager did say that we could have a Pinot Grigio which was much better. We were given $400 onboard credit by Steve at www.CRUISE.co.uk but when we got onboard only $260 was showing on our account. We queried this with the front desk staff, they checked and found that the Viking London office had made a mistake and corrected our onboard account. Our cruise included stops in Puerto Rico, Grenada and French Guiana followed by a stop in Salvador da Bahia, Brazil. Engine problems meant that we had to miss our stop in Recife, though we were given compensation for this. A stop in Buzios followed, then it was on to Rio de Janiero, Montevideo and Buenos Aires and our flight home, again with BA. The included Viking tours varied depending on the tour guides. Some were quite good but one in particular was awful, the guide never shut up, there was too much information, particularly as we were standing in 90+ degrees. The organisation by the excursion team was very good and they were all helpful and friendly. The onboard entertainment was quite good, the cruise and assistant cruise director were both great singers. The ships four singers were good, the guest entertainers varied, were not keen on magicians or ventriloquists. The Viking Sun is a lovely ship and the internal layout is very good. Its nice that there is no casino, no photographer and no art sales. We would happily cruise on this ship again.
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