Terrible experience

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I hate to dampen the spirit but our recent experience is sadly nothing like the reviews on here. We were on the Britannia from 2nd March -9th March cruising the Caribbean REF wncmcj It was great service until we stepped on board. My first impression was that the ship needed a good clean and this was reinforced by a shower that did not flow away so you were effectively paddling in water that may well have been flowing back up the pipers as well as away. We are so disappointed with the whole experience having booking it a year ago with great expectation of a golden holiday. MY OH fell ill with vomiting and bowel problems and was isolated in the cabin for two days. It was without doubt food poisoning and I can almost certainly trace it to the deck bar and a burger. Then it was my turn again 2 days in isolation We had a total of two days that we both felt well together aside from this it was dismal. The airport at St Lucia was without doubt one of the worst I have ever departed from with complete chaos in the security line and in the packed departure lounge. This could have been helped if one of the crew from TUI had been able to come to the terminal to tell us what was going on. The departure board said the flight was leaving on time no departure gate mentioned and we went past the slot of departure with no-one telling us what was happening it was an extremely stressful environment after what was supposed to have been a holiday of a life time and was anything but. This is Wednesday the 13th March and I am only just able to crawl out of bed as the respiratory bug that many people had on board caught up with me yesterday. I am a strong stoic woman but it floored me and could only have come from the ship as at the airport it became obvious that many people had the dreaded cough. So the long awaited trip that was to have been a golden memory turned into an endurance test. If this is cruising you can do it without me in the future.

Review Details

Overall Rating:
Cruise Line:
P&O Cruises
Cruise Ship:

Review Profile

Times cruised before:
March 2019

Cruise Elements:

Quality of Food:
Shore Excursions:
Only able to complete one due our sickness
infection contril team who cleaned our cabin
Onboard Activities:
however couldnt use any of them due sickness
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