MSC - more smiles crew !

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Review Details

Views:
65
Overall Rating:
Cruise Line:
MSC Cruises
Cruise Ship:
MSC Meraviglia
Destination:
Mediterranean

Review Profile

Times cruised before:
6-10
Sailed:
April 2019
Age:
56-65
Cabin:
Outside
Occasion:
Family holiday

Cruise Elements:

Quality of Food:
Entertainment:
Shore Excursions:
Staff:
Cabins:
We sailed from Genoa on a mini cruise. Had finally persuaded my sister how great cruising was . Itenery was good - service not so good. No sense of humour. Told off everywhere - no cant get in jacuzzi too full. Dont wear flip flops on swimming pool decking ( why ??) shame because overall a brilliant time but just not a good staff attitude. Food better at breakfast than dinner. Always better to be served in a dining room than buffet. Very crowded as the ship was full. Entertainment was very good but now you have to book even the free shows. Why do people cone into a show at 7.35 when it ends at 7.40 ? Cocktails were lovely - but they had cheaper wines on offer not shown on a menu - again why ? Just small things that make or break your holiday. We would cruise again as hopefully the staff on this ship were not the normal have a laugh and joke type - my sister Im not so sure - MSC have lost a good repeat customer. Cabins ok - our first outside only - fair enough for 3 night cruise with destinations every day. Bathroom good - no towel animals or chicks on the pillow - again little things cut out to save money I guess - but please dont we like good manners and little details. Our package included coffee at dinner but it seemed to be too much trouble for the staff - oh Ill have to get that from the kitchen madam so you will have to be patient !! Overall good value for money but could be soo much better - did I mention the 2 hour check in - and you had to queue for the embarkation photo even if you didnt want one
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