Cruise Line Protocols & Vaccine Information




Freephone 0800 408 6200
To find individual Cruise Consultant's telephone numbers, click here

Opening hours:

Monday-Saturday: 9.00am - 8.00pm
Sunday: 10.00am - 8.00pm

Open everyday except Christmas Day, Boxing Day & New Years Day

Email addresses:

For any enquiry:

Individual Cruise Consultant email addresses, please click here

Grosvenor House
Prospect Hill
B97 4DL

ABOUT US is a family-run business which began in August 1984 under the name 'Victoria Travel'. We've come a long way since then - we're now the UK's favourite cruise agent and our website has millions of visitors. Only with us will you find unbeatable deals, unbiased expert advice, great customer care - and a wealth of information at your fingertips.

  • Over 195,000 questions & answers
  • Over 42,000 reviews
  • Over 19,000 unofficial photos
  • Over 7000 official photos
  • Detailed itineraries with ports of call information and maps from Google
  • Cruise community forum with over 90,000 members
  • Free Copies of Berlitz "Cruising and Cruise ships" for every review written (over 300 words).
  • Free cruise/ river line brochures.
  • Exclusive offers & benefits including upgrades, on board credit etc.
  • Price match promise - we endeavour to beat any price any other cruise agent can give you.

Book with Confidence

We are a fully accredited member of ABTA (No 78024), ATOL (No 3385), IATA & ACE - which means that when you book with us, your money is safe.

Our Awards has won numerous awards over the years but the ones we’re most proud of to date are the coveted 'World's Leading Cruise Travel Agent' in 2009, 2010, 2011, 2012, 2013 and 2015, 'Europe's Leading Cruise Travel Agent' in 2008, 2009, 2010, 2011, 2012, 2013, 2014 and 2015 and World’s Leading Online Cruise Community in 2010, 2011, 2012, 2013, 2014 and 2015 and placing 54th in 2015 Sunday Times, Virgin Fast Track Listings (the only travel company to make the list at all .. Read more

Our Community (Forum)

Have you been to the forum? It's our cruise community website. It's a completely unmoderated/unbiased forum for people who love cruising. Ask questions, share stories, chat, have fun and make friends. There's a roll-call section too - so you can find people who are going on the same cruise as you. Take a look here


We would love to hear what you think of our website - good or bad. Your opinion is valuable to us. Click here to email your comments.

Need Help?

Do you have a question about cruising? Ask your question here and visitors to the site, who have real cruise experience, will share their answers with you.

  • Post your own questions
  • Read answers from real cruisers
  • Help other cruisers with their questions
  • Be part of a real cruise community
  • Expand your cruise knowledge

If you’d like to know more about prices or a cruise that you’ve already booked, speak to a specialist cruise consultant, call us on 0800 408 6228.

Your Cruise Questions ANSWERED!

Would You Like To Ask A Question?

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