Be prepared to be entertained on Harmony

The countdown is now well underway for the launch of Royal Caribbean’s new ship, and sister to the Oasis and Allure of the Seas – Harmony of the Seas. She will be sailing from Southampton on a 4 night, then 3 night cruise, then sails over to Barcelona where she will be based for the […]

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Disney to the rescue

A few days ago, a 22 year old man who was a passenger on board Royal Caribbean’s Oasis of the seas, somehow managed to fall overboard/ land up being in the water – but it wasn’t his own ship which came to his rescue – but a passing ship, the Disney Magic. Passengers from the […]

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Glitz, Glamour and Anton on Azura

So my recent cruise on board Azura around the Baltic, was also a strictly theme cruise, which as a big fan of the show I was looking forward too, but I will just point out unlike some people on this cruise we did not book specifically for it being a Strictly cruise but  for me […]

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Well looked after by Fred Olsen

On the 20th January the Fred Olsen ship, Boudicca, left Southampton for an 18 day sailing to Cape Verde and the Canary Islands. I had booked a lovely couple to join the ship and they were looking forward to some sun, warmer climates and a relaxing break away.  However unfortunately in the early hours of […]

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Standards slipping on NCL Spirit?

Often when we do our Welcome home calls to our customers and ask how the cruise went, often we will hear the cruise was fabulous, lovely, really good or any other positive words that they think we want to hear. But what I like to hear is whats between the lines and their real thoughts […]

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A refresher in Thomson Cruises

During December as its one of our quieter months within the travel industry we often spend the time having refresher training courses on what each of the various cruise lines have to offer and what makes them different from each other, which then in turn helps us try to match the right cruise to the […]

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Queen Mary 2 – a year on

Last weekend saw myself and 119 of my colleagues board the stunning Queen Mary 2 for our annual Christmas conference. For me this was my second time sailing on the Queen Mary 2 and was looking forward to being back on board and seeing if anything had improved since I was last on board – […]

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How easy is it to book dinner with Royal?

Choosing what I am going to have for dinner that day or even the following day is hard enough for me, but having the option to book and choose 394 days in advance, and with up to 18 restaurants to choose from is just too much for me to deal with. I have just heard […]

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NCL join the All Inclusive early booking 2015 market

This week saw NCL (Norwegian Cruise Line) announce that for bookings made from the 17th September to the 30th October, customers would be able to add an all inclusive package to their booking from as little as £215 per person. The package itself includes the following: 5% Discount off the cruise fare when taking this […]

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Drinks and gratuities are on Royal Caribbean for a limited time

The start of a new month always brings new promotions with the cruise lines to try to attract cruisers to book with them over their competitors, and this month’s (August) is going to be no different. Sometimes when I listen to the webinars giving us the latest campaigns I sometimes think well that’s nothing new […]

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