This isn’t the first time I have heard that the Celebrity Millenium has left customers frustrated and disappointed. After just spending 35 nights on Celebrity Solstice around New Zealand and Australia a customer of mine then flew to Singapore to pick up the Millenium for a 14 night cruise to Hong Kong . After the experience on board I think I can definitely say my customers wont be travelling with Celebrity again.
As a specialist that sells Celebrity Cruises day in day out I am a firm believer that on the majority of sailings they exceed all expectations by offering ‘Modern Luxury’ to their customers, unfortunately time and time again when I speak to someone who has just returned off the Millenium , I have my fingers crossed in hoping for a great experience. So what is it about the Millenium that seems to disappoint in so many ways and have customers running from ‘Modern Luxury’ to rival competitors.
‘Grotty, worn and tired with poor entertainment and no sign of the Captain’ A line from a customer today who returned last week. Maybe the Captain had a paintbrush in hand , covering up tatty woodwork and rusty table tennis tables. Not what you would expect from 5 star luxury. Unofrtunately this isnt a one off incident .
On the upside what this ship does have is amazing ports of call, and luckily that is 100 per cent never changeable. The amazing wonders of the Far East taing in Vietnam and Hong Kong are sure to make your time on the Millenium into a distant memory.