Do you know your rights?
Do you know your rights?
Did you know when cruising you are protected by the Passenger Bill of Rights as follows:-
- The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.
- The right to a full refund for a trip that is cancelled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.
- The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.
- The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.
- The right to a ship crew that is properly trained in emergency and evacuation procedures.
- The right to an emergency power source in the case of a main generator failure.
- The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures.
- The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.
- The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations
- The right to have this Cruise Industry Passenger Bill of Rights published on each line’s website.
This was something that was adopted by the Cruise Line International Association* earlier this year after a US Senator pushed for it.
Supposedly it gives you the passenger more rights but on reading through this I personally cannot see anything that it is giving you that you should not be automatically entitled to.
Also who will be policing this as this is something that was set up in the US and once ships pass 200 miles off the US Coast then jurisdiction falls to the Registration of the Flag of the ship where it is registered?
I think it is definitely a move in the right direction but don’t think it goes far enough.
What do you think?
*Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association with representation in North and South America, Europe, Asia and Australasia. CLIA represents the interests of cruise lines, travel agents, port authorities and destinations, and various industry business partners before regulatory and legislative policy makers. CLIA is also engaged in travel agent training, research and marketing communications to promote the value and desirability of cruise holiday vacations with thousands of travel agency and travel agent members. CLIA’s Associate Member and Executive Partner program includes the industry’s leading providers of supplies and services that help cruise lines provide a safe, environmentally-friendly and enjoyable holiday vacation experience for millions of passengers every year. For more information on CLIA, the cruise industry, and CLIA-member cruise lines and travel agencies, visit www.cruising.org. CLIA can also be followed on the Cruise Lines International Association’s Facebook andTwitter fan pages, and CEO Christine Duffy can be followed @CLIACEO and cruising.org/ceoblog.
Some people are shopaholics, some are chocaholics and some like me are cruiseaholics! Okay you got me I am also a slight chocoholic as well. I guess my love affair for cruises began in the late 1970's when I used to watch "The Love Boat", which was an American TV… Read more