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Reviewer - Answered a Question by Caygill (03 Jul 17 16:34)

Who at Cunard said that the gratuities were compulsory (Question mark.) Just go to customer services and have them deleted. There is no hassle nor come backs.

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George - Answered a Question by Caygill (03 Jul 17 17:14)

Bit worried about Cunard if they told you this then they are should be reported as this is deliberate misinformation.

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Molyneux - Answered a Question by Caygill (04 Jul 17 10:01)

Gratuities on drinks are compulsory, otherwise as previous answers.

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Fletcher - replied to Molyneux (20 Jul 17 19:40)

How can "gratuities" be classed as compulsory on drinks.

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Cutler - Answered a Question by Caygill (27 Jul 17 08:40)

There is a difference between a service charge which is compulsory and a gratuity which is discretionary. The bar charges are service so you can't opt out. Some restaurants use service charges to increase their overall price claiming it keeps their menu prices competitive. I guess the cruise lines apply the same logic to their bars and spas; whether the base prices are competitive is another debate! I struggle to see the point and would rather see full price up front but maybe there are accounting benefits to the practice?

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