Scenic Delays Launch Of First Ocean Ship With Full Refunds For Guests

Scenic Delays Launch Of First Ocean Ship With Full Refunds For Guests

Scenic Cruises has revealed that the launch of its first ocean-going ship has been delayed for a second time.

The operator is offering full refunds and 25% discounts on a future cruise for those who were booked on Scenic Eclipse.

The first date of sailing has been pushed back until April 13th 2019 from the previously amended date of late January.

The 228-passenger luxury vessel was originally due to enter service in August this year, boasting helicopters and a submarine for prime viewing in the Arctic and Antarctica.

Scenic has put the latest set-back on to“continuing financial issues” at the Uljanik shipyard in Pula, Croatia where the ship is being built.

They have revealed that a strike by specialist engine and systems commissioning workers has delayed this part of the ship’s completion.

“Scenic has been in constant contact with the shipyard, workers representatives and the government to ensure the completion of the ship as soon as possible,” the operator commented.

“Due to those efforts, more than 600 workers are still on board each weekday. The progress on the ship’s interiors and other areas of the final build stage have seen far less impact from the industrial action, and continue to progress at good pace.

The specialist commissioning team returned to work progressively last week, however it will not be possible to catch up the now almost six weeks’ time lost due to strikes in this area.

Scenic acknowledges the regrettable impact this has on guests and understands their disappointment at this change in sailing date.

Scenic has committed to providing guests a full refund for the cost of their Scenic Eclipse cruise and consideration of any other reasonable associated costs incurred with their travel plans.

In addition, Scenic will provide all guests who rebook a Scenic Eclipse voyage a future cruise credit to the value of 25% of the cost of their rebooked cruise.”

The company has begun contacting passengers and travel agents to provide details on the refunding process.

Scenic Eclipse has been billed as “the first luxury discovery yacht,” setting a new benchmark in design, innovation and luxury.

“With its commitment to world-class safety, innovation in design and quality appointments throughout, offering guests the experience of discovering the world in all-inclusive luxury remains Scenic’s primary focus,” the company added.


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What do you think of Scenic’s cancellation? Do you agree it’s important to push back the launch date for the perfect time? Will you sail with Scenic Eclipse regardless? Leave us your comments below…

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