Royal Caribbean has just announced some WOW factor technology where the future for cruisers will be “hassle-free, personalized and fun.”
Chairman and CEO, Richard Fain, has revealed to Royal fans that the line has gone beyond its WOWbands after noting that erasing the frictions and frustrations from travel leaves more time for people to collect experiences and Instagram moments.
The development of the Excalibur app and infrastructure includes pervasive Wi-Fi, RFID tagging, GPS mapping and Bluetooth-enabled beacons, and Fain stated: “We’re not building a single app but a holistic, multidimensional ecosystem.”
Cruisers will breeze through embarkation thanks to facial recognition technology from their pre-loaded photo, open their cabin doors without a keycard and a luggage tracker will even monitor bags, sending an alert when they have arrived to the stateroom.
Passengers will have the freedom to stream their own content on their stateroom television, and use their personal device to control the lighting, temperature and curtains (which can also be managed with a touchscreen panel in the room or by voice commands.)
Excalibur can even create a personal calendar of activities, send reminders and offer suggestions based on interests- it facilitates wayfinding and allows people to stay connected on board and also with those back home.
The new app will give cruisers video clips that vividly show experiences like shore excursions, dining and other activities, all of which can be reserved at home or from a deck chair poolside.
Royal fans can look forward to entertaining elements such as X-ray vision in order to see through certain walls to learn how things work behind the scenes, along with relying on the drink they order via the app being delivered to wherever they are onboard.
The technology is already functioning on Allure of the Seas and Oasis of the Seas and will be on 13% of the company’s global fleet, including the Royal Caribbean International, Celebrity and Azamara Club Cruises brands, by the end of this year, then 50% by the end of 2018 and fleetwide by the end of 2019.
What do you think of this WOW factor technology? Do you want a smoother onboard experience with facial recognition without the need of a keycard? Do you want to try out the X-ray vision that’ll give you a real exclusive look at certain areas of the ship? Leave us your comments!
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