Ryanair customers have been demanding a full list of affected flights since the airline announced they are cancelling up to 50 flights per day for the next six weeks.
Making the announcement on Friday 15th September, the budget airline said they had made the decision in an effort to improve the punctuality of flights and ‘clear a backlog of staff leave’.
A statement on their website said: ‘Up to 50 flights per day (less than 2% of flights) have been cancelled for the next six weeks. Your flight is operating as usual unless you receive an email. The cancellations could affect up to 285,000 passengers’.
Customers have had their say online and discussed their outrage:
I urge every single one of you affected to claim every single penny of compensation you can get out of @Ryanair. Disgusting.
— Kat (@Katspur71) September 19, 2017
Whilst some have expressed worry for the future:
I think this #Ryanair problem is much bigger than we realise.
— Tom Lyons (@TomLyonsBiz) September 19, 2017
Ryanair’s Kenny Jacobs reported to The Telegraph: ‘We will cancel 40 to 50 flights daily for the next six weeks, less than 2% of our schedule, with a slightly higher number initially, as we begin to implement these cancellations.
Flights are operating as scheduled unless an email confirming a cancellation has been received. We advise customers to check the email address used to make their booking.
We will continue to send regular updates and post flight information on our website, with the next set of cancellations to be issued on Monday. We apologise sincerely to all affected customers for these cancellations.’
However, passengers have been calling for Ryanair to publish a full list of cancelled flights for the entire six weeks, after 82 flights failed to take off on Sunday 17th September.
Until Monday 18th September, the list only detailed flights up until Wednesday 20th September, however Ryanair have now updated the list and further affected flights can be found here.
The full list of cancelled flights is here: https://t.co/g9YyVNtWoZ. We apologise to all affected customers & are working hard to fix this
— Ryanair (@Ryanair) September 18, 2017
All of those whose flights have been cancelled will be offered a refund via the Ryanair website.
In compliance with the EU regulations, if your flight has been cancelled with less than 2 weeks notice then compensation starts at €250 for flights up to 1,500km, €400 for longer EU flights and €600 for flights outside the EU longer than 3,500km.
However, the compensation can be reduced by 50% if the airline manages to reroute your journey, and get you to your original destination within two hours for short flights, three hours for longer EU flights and four hours for those flights outside the EU longer than 3,500km.
What are your thoughts on the news of Ryanair cancelling their flights? Have you had your own flight cancelled? Do you usually fly with the budget airline? How do you think they should be handling the situation? Leave us your comments below!
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