Honestly……………………..

Hey guys

Welcome back, it’s been a busy couple of weeks and still the cruise bookings are coming in, which is great, however I do have to get one thing off my chest. If I tell you that there are only a couple of cabins left or that a particular deal is on it’s last day, please believe me, it is not a sales ploy or in anyway putting pressure on you to book, it is simply me being honest and telling you how it is. It drives me mad when customers respond with “Oh I bet you always say that” or “Blah Blah don’t try that sales technique on me” Let me just say right up front, I have never in my life pushed anyone into buying something they are not entirely sure about, it just is not the way I work, I will tell you how it is and leave it up to you to make a decision. There are always plenty of other people waiting to book a cruise, it is not life or death for me. I would also like to point out that I look to future bookings not just the present, if I offer excellent advise and a decent price, I know those customers will come back to me next time, they might not book with me but they will certainly give me a chance.

Anyways I am deviating from my original point, let’s get back to being honest, I have now decided that if a customer asks me if there is limited availability, instead of being honest and saying it how it is, yes there is only 1 cabin left in that grade, I now say at this stage there is availability, but try and make a decision as quick as you can, this way I don’t have to hear the old “I bet you say that all the time” spill !!

Too be even more honest, there is always that little satisfaction when a customer has called back the next day to book and there is no more availability, and then they say “Well why did you not tell us there was only 1 cabin” er well you would not have believed me anyways………….

So if you are lucky enough to get through to me, and I do mention that there is limited availability, please believe me, because it might just cost you, and who wants to miss out on something they have been waiting to book for so long.

Until next time, keep booking and once in a while trust what you are being told, it might just be the truth 🙂

 

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About Me

"Open the map, spin around, point to any country….” Hi.  My name is Nik and I've been at Cruise.co.uk for nearly 10 years.  OK, so I took an 18 month break while I worked at a soccer school in Phuket, Thailand…. but I missed the cruising world so much I…

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