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On the subject of Christmas cruises, (seems we are going off subject a little - but never mind, I'm not surprised) I would certainly prefer the Caribbean when sailing from the UK and never really thought much of the Mediterranean as a Christmas destination. The guaranteed sunshine does it for us and anything less than three weeks wouldn't seem like a Christmas cruise either.
Christmas in the Caribbean on Aurora, Arcadia, Queen Elizabeth and Queen Mary. The only year we missed was 2008 because we were booked on QM2's World cruise in the January 2009, only as far as Sydney of course, but it was around South America.
It would certainly appear from the number of responses that Cunard have made to Sarah's complaint - originally highlighted on the Forum on 6 March - that their Customer Service has been on the ball.
We so often hear of other cruise lines not responding for in excess of six weeks or more.
The fact that Cunard's answers have not suited Sarah is neither here nor there. Cunard have responded.
19th March 2012, 09:11 AM #135Able Seaman Member
- Join Date
- Apr 2010
I think all points have been covered in this debate. In essense book early and get the cabin/dining arrangements you want at an AGREED contract with all the loyalty discounts. Book late get the cheap deals but take pot luck on cabin and dining arrangements BUT MIGHT get an upgrade. As I wrote somewhere ealier on this topic and repeated by some "you pays your money and makes your choice! By heck Richard you must be a rich ****** with all these cruises but good luck-why not?
19th March 2012, 07:53 PM #136Ship's Cat Member
- Join Date
- Jan 2010
19th March 2012, 11:09 PM #138
There are many US based TAs that will sell you cruises, but no non UK TA is able to sell you any flights. I have just got a quote from an American TA for five 2013 cruises and not only will they sell cruise only from Southampton, but they will also give a full refund of my deposit if I cancel for any reason, and will also honour my favourite cruise lines price match guarantee
Any one wants to plays bridge and is on any of the cruises listed below please send me a private message
Queen Victoria 24/03
Oceania Riveria 13/08
Queen Victoria 20/12
2013 Cruises booked
22nd April 2012, 01:53 PM #139Able Seaman Member
- Join Date
- Jan 2010
I do feel sorry for Sarah and feel she has been treated badly, but much has been written about this subject on this forum and I have said before I think when you book a cruise you have to be aware that the price may drop and what you bought turns out to be a poor deal. I think you just have to live with that, it seems to be how cruise lines work and all the shouting and crying in the world isn't going to change it, it's just big business. Maybe one day the consumer will have more rights in this area, but I'm not holding my breath.
If you aren't happy to pay the price the cruise is offered at, wait and see if the price comes down - if it goes up and you can't get on the cruise that you want, well that's the risk you take.
22nd April 2012, 03:05 PM #140
Consumer pressure - there is a choice!
You have a choice. But if booking with Celebrity as an alternative to Cunard, or RC as an alternative to P&O please tell them why you are doing so - with consumer pressure the UK Carnival Group companies may be willing to revisit this alienating and loyalty penalizing policy and switch to their own US system instead.
I certainly hope they do. I am a Carnival PLC shareholder and i know it's costing them business. I know many people now who won't book their suites until the last minute.
Last edited by goodclicks, Lockerbie; 22nd April 2012 at 03:06 PM. Reason: repair to the html tags