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Thomson Dream - Moorish Delights

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Thomson Dream

OVERVIEW: Thomson Dreamsuits couples and singles taking their first or second cruise, and families with children of all ages.


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Hungry birds at Palamos
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Thomson Dream - Moorish Delights

Reviewed By: on
We saw this cruise advertised whilst we were cruising last year on the Thomson Majesty. We enjoyed the Majesty so much we decided that as the Dream was earmarked for a refit prior to the 2013 season where it would be part of the Thomson Platinum Cruises.

We are really unsure what Thomson's deem to be Platinum, maybe its the flat screen TV , maybe the coloured throw across the base of the bed or maybe the addition of a tea making facility in the room, certainly there was no evidence of any major refit, more of a cosmetic makeover.

The crew worked extremely hard but it was evident that there wasn't enough crew to cater comfortably with the number of passengers on board.

Restaurants - There were three main restaurants one waiter service located on Deck 4 (Orion) and two buffet style self service restaurants located on Decks 9 (Lido) & 11(Sirens).
Although there was a mix of available food available including the normal salad stuffs the mix of hot food which was a themed each evening was strange to us. On the night when 'english' food was the theme available
there seemed to a strange selection given, basically it was a typical Sunday Lunch Yorkshire pudding, roast beef etc but oddly no mash or boiled potatoes.
In fact we saw no boiled or any form of new potatoes throughout the cruise.

There were quite a few passengers leaving large amounts of food which were not to their liking.

Evening Dinner was only available at the Orion (Waiter Service) or the Lido (Buffet Service) which resulted in long queues as they never opened the Sirens restaurant on an evening.
From the previous two cruises we have undertaken with Thomsons, we were disappointed with the availability and quality of the food on board on this occasion.
One evening my wife could not eat anything which was on offer and so we paid extra to have Aberdeen Angus steak and chips, which I have to say was done and prepared to perfection and had other diners drooling on adjacent tables.
Cabins - We opted for an Outside Plus cabin on Deck 7, which we selected. The room was clean , tidy and quite spacious, having a stacked fridge, ample wardrobe space and drawers. The Bathroom was spacious with a shower over the bath. However the fixtures and fittings although kept clean were showing their age. These are things we would have expected would have been addressed as part of any refit.
Entertainment - The showteam worked extremely hard on the evenings, either singing or putting on themed tribute shows. One evening was set aside for a theatre night. The show team although working hard to deliver we felt were inexperienced and it showed during their performances.
Lounges - These were packed on an evening and if you were not out early evening it was difficult to find seats.
Itinery - The Ports of Call were all good to visit there was however a change to one location which was not previously advised either by Thomson or Cruise.co.uk.
Overall - A disappointment from previous experience of a Thomson Cruise, although the Dream is advertised as their biggest ship and part of the Platinum Cruises, it does not fit the bill as far as we are concerned.
Review useful?
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Cruise Line: Thomson Cruises
Times cruised before: 1-2
Cruise Ship: Thomson Dream
Sailed: May, 2013
Destination: Mediterranean
Age: 56-65
Cabin: Outside
Occasion: Annual/regular holiday

Quality of Food
1

Entertainment
2

Shore Excursions
0

Staff
3

Children's Facilities
0

Onboard Activities
2

Cabins
3

Overall Rating
2
Comment
Mcguire
, Dunfermline fife - Commented about this Review
Hi we were the same we done the dream before .We think standers have sliped food wise .As you say they class the dream as platinum which is not in my eyes .The only diff we saw was flat screen tv and kettle which was not new to us .They state in there cruise book that all CABINS WILL HAVE HAD REFURBS .wHICH THEY CLASS AS FLAT SCREEN TV AND KETTLE ..tHEY ARE IN MY opinon SELLING A CRUISE under false information they need to re write there books up to date .The REP AT OUR HOTEL SAID THE DREAM IS CLASSED AS 3star now not the 4it used to be
05 Jun 13 00:25 - Reply - Was this comment useful?
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Comment
DAVIES
, Flintshire - Commented about this Review
We recently cruised on the Celebration which has also deemed as a Platinum Cruise - we to feel that it was more of a cosmetic refit and staffing has been reduced to fund it. We have cruised with Thomson 7 times but don't plan on making it 8.
04 Jun 13 21:24 - Reply - Was this comment useful?
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