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Silversea

Silver Spirit

Silversea: Silver, Not Pure Gold

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Silversea: silver, not pure gold	5 of 8 people found this review informative

Reviewed By: Webber, Oxted on 15th Oct 2011
Cruise Line: Silversea	Times cruised before: 10+
Cruise Ship: Silver Spirit	Sailed: October, 2011
Destination: Mediterranean	Age: 56-65
Cabin: Balcony	Occasion: Annual/regular holiday

Silversea try so hard to give the best service and in many respects they do succeed - but not in all respects. The good aspects included staff getting just the right balance between warmth and familiarity; going out of their way to meet special requests; and learning guests' names. On the other hand, the embarkation process at Monaco was haphazard; and cabin servicing each morning was slow and often not completed until lunch time. It would have been better to have had more housekeeping staff and less of the rather irritating waiters in the buffet who insisted of carrying plates to the tables. Room service food deliveries on the Silver Spirit took longer to arrive than any other ship we have used, but they were nicely presented when they arrived. The entertainment staff included some who were outstanding: a most accomplished and congenial cruise director, and a very well matched team of singers and dancers who performed immaculately. But on the downside, the musicians in the bars were not noteworthy. Food, while good, was not the best we have found at sea. It fell far short of a Mitchelin one star restaurant. However, we enjoyed the selection of wines served "all inclusive". They were just the sort of wines we keep at home. Although this ship is only two years old there were several maintenance items which needed fixing such as door locks and frayed furniture. Also the cabin television sets did not respond at all well to the remote control. However, the TVs are nicely designed and set flush into the wall mirrors - one, when switched off, is hidden behind the mirror glass. Would we embrace Silversea, forsaking all others? No. It's good, but there are excellent aspects of other lines too.
Quality of Food
Wonderful ambiance in the elegant buffet
Entertainment
A well matched and elegant show team
Shore Excursions
The standard cruise excursion experience
Staff
A most polished, congenial, polyglot cruise director
Children's Facilities	n/a

Onboard Activities	n/a

Cabins
So called suites are rather narrow so that there is only just enough space to walk past the bed. But rhe bathrooms are spacious and well equipped with separate bath and shower,
Overall Rating

5 of 8 people found this review informative

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Comment by GILLEGHAN, Leeds (29 Jan 12 20:49) about this REVIEW

AGREED MOST POINTS ALTHOUGH I ALWAYS FIND THE FOOD EXCELLENT,VARIED AND WELL SERVED AND PRESENTED.IT IS A POINT TO MAKE ABOUT THE NARROW ROOM AT THE BED END WHEN USED AS A PASSAGE:I GOT USED TO IT THOUGH AND LIKE THE SUITES VERY MUCH ON SPIRIT.AS A SINGLE IT IS IDEAL.I WILL BE INTERESTED IN THE UPGRADED ENTERTAINMENT IN JULY WHEN I SPEND TWO WEEKS ON THE SPIRIT.

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