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Saga Sapphire

 

Overview: Saga Sapphireis best suited to couples and single travelers, almost all British, seeking a holiday afloat in spacious, classy surroundings, and provides decent accommodation, good food, and friendly service, plus interesting itineraries and destinations. Passengers must be over 50, but spo


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Terrible Saga. by Meech, Coventry

Terrible Saga.

Overall Rating: 1
1482 views

Cruise Line:
Saga
Cruise Ship:
Saga Sapphire
Destination:
Mediterranean

Reviewed By: on
We recently sailed with saga and will never sail with them again.The staff in the dining area are untrained, rude and uncaring.The shows are terrible to such a degree that around 25% of the audiance each show would walk out, if they were still awake.The lectures were same old, same old and again many of us complained bitterly, but to no avail.The E D was funny and officialy tried to defend the company, but off the record seemed to agree with us , by the comments he made and his hand actions.
Travel to board was at best ok, with other cruisers and us sharing transport, which we do not mind ,but we were told we had the taxi to ourselves.
Standard of food and quantitys were the worst i have ever known at sea.Many times the wrong dishes were brought to us and other cruisers.If people think all of this is good then goodness knows what they normally eat, but i do feel sorry for them.
Cabin was so small ans again the worst i have seen or been in, but the price was the same as a suite on many liners.
There were very few activities on board , which even at my age of 58 , i felt was terrible.
Quizes were the staple diet each day , but even these only lasted 30-35 mins a day, as staff seemed to want to get it all over with.
wE SPOKE TO MANY OTHER PASSENGERS WHILST ON THIS CRUISE WHO SAID THEY WERE LOYAL SAGA CUSTOMERS BUT HAD NOTICED A BIG DROP IN STANDARDS AND WOULD NOT BE USING THEM AGAIN.WE WERE ON QUEST FOR ADVENTURE BUT THEY WERE SAYING AMONGST ALL OF THEM THAT ALL SAGA LINERS WERE DROPPING IN STANDARDS.
The whole experiance was bad and especially the way we were all treated with no consideration for many peoples ages and mobility.

Times cruised before: 10+
Sailed: April, 2013
Age: 56-65
Cabin: Inside


Quality of Food
1

Entertainment
1

Shore Excursions
3

Staff
1

Children's Facilities
0

Onboard Activities
1

Cabins
1

Overall Rating
1
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Comment
peskin, BUDLEIGH SALTERTON - Commented on this review

My wife and i were on the same cruise and do not recognise the truth in any of these comments we enjoyed every minute of the time on board although i was taken off in minorca with a dvt the food was every bit as good as previous saga cruises, the entertainment was not the best but still far better than stated. the waiters are fully trained effecient and extremely friendly and polite the ship is much improved from its inaugural cruise which we were also on regardding my dvt and stay in hospital in minorca all saga staff were amazing in making sure that i got the care that i needed they put my wife into a 4 star hotel and i joined her on my leaving hospital saga arranged two complete rows of seats for our flight home wheel chairs were ordered wherever i needed them and a private car from gatwick to devon then our luggae was delivered from southampton within 2 days of docking the two weeks we were on board we did not hear any complaints of a major factor and the atmosphere was excellent i can only thank saga for all they did before includuding and after hospitalisation m from budleigh .

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Comment
reed, SKEGNESS - Commented on a comment by peskin (25 May 13 16:38)

Your comment reads like one of those "punctuate the following" questions we used to get at school. For capital letters press the "shift" bottom left. For full stops . it's on the bottom row rear the right hand end.

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Cragg, SCUNTHORPE - Commented on a comment by reed (21 Jul 13 18:38)

After 'full stops' you should have put a comma. Please get it right if you're going to be crtical.

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