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Sea Pass. by Prati, Essex

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Independence of the Seas

OVERVIEW: This ship’s ‘wow’ factor is its connection with water in the design of a dramatic water theme park on the pool deck – recommended for families with children. It is now based year-round in the UK for cruises from Southampton, although the onboard currency remains the US dollar, which makes


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Sea Pass.

Overall Rating: 4
1899 views

1 out of 1 people found this useful
Destination:
Mediterranean

Reviewed By: on
Still waiting for repayment of a over change on my sea pass.When we got home we had a over charge of 31.75 asd added to my credit card.When phoned them it was for the mini bar we did not use.Three weeks later still waiting for credit so check your credit card when you get home.

1 out of 1 people found this useful

Times cruised before: 10+
Sailed: August, 2009
Age: 46-55
Cabin: Balcony


Quality of Food
4

Entertainment
Show
2

Shore Excursions
0

Staff
3

Children's Facilities
0

Onboard Activities
4

Cabins
5

Overall Rating
4
Review useful?
Opinion: Agree
Comment
Liz -
, Harrogate - Commented about this Review
Reviewing the bill is very good advice as back in June we were enjoying the novelty of checking it on screen when I noticed that it was larger than I expected. When I went to guest relations they said there had been a computer error and that particular day lots of people had been double charged. I said they would probably get lots of complaints about it and she said they already had. Despite this, it seemed it was up to guests to challenge this double charge rather than RCI correcting it on the computer. I suspect a lot of people wouldn't even have noticed if they left it 14 days before checking. It's rather inefficient!....Liz.
08 Sep 09 18:11 - Reply - Was this comment useful?
or
Comment
Adan -
, Aberdeen - Commented about this Review
We came off a couple of weeks back and we couldn't review bill on the final night, but everyone got paper copies at around 3am on the day of departure outside their door.
07 Sep 09 07:11 - Reply - Was this comment useful?
or
Comment
Bricknell -
, Southampton - Commented about this Review
We never even got our bill on Wednesday - tried to check it on the TV as instructed but the system was down - so dont know yet what we were charged.... Still waiting to see. Everytime we went to the reception desk the night before there was a massive queue and gave up in the end as we presumed the bill would be delivered to our cabin the next morning as other cruises do - forgot about it in the morning as we were disembarked really quickly. Hope you get your refund x.
05 Sep 09 21:24 - Reply - Was this comment useful?
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