Cruise Reviews

Ventura - Second time around

Reviewed By: Jane, Eastbourne on 2nd Jul 2009
Cruise Line: P&O Cruises Times cruised before: 3-5
Cruise Ship: Ventura Sailed: June, 2009
Destination: Mediterranean Age: 56-65
Having just returned from the latest Med cruise on Ventura, I thought I would read the other reviews and comments to date before posting my own. My goodness, what a diverse lot we are and isn't it interesting how so many people apparently have such a different experience on the same cruise.

Reading Improving Ventura (Lewis), Ventura - Butlins at Sea (Webb) and Cruising on the Ventura (Powell), it is amazing what some people say! Never boring, that's for sure! Anyway, I love this site and always try to tell it as I see it, so here goes.

We arrived at the Ocean Terminal after a rather tortuous crawl from the old exit that we used to take for the Mayflower Terminal at Dock Gate 10. Added another 20 mins to do about what, 2-3 miles(?), but it's all part of the start of the holiday so no worries, except coming up to the last T junction round the one way system where there was no sign or say go left or right. Panic, but it seemed to be logical to go right and thankfully, we were. CPS were their usual efficient self and we were inside the teminal within 5 minutes. However, having told our my husband's sister and husband who were joining us for their first ever cruise how easy and hassle-free it was to get on to the ship, it wasn't, and we didn't board for an hour and a half, which was a huge difference from our last cruise on Oriana when the whole procedure took less than 20 minutes! The problem apparently (as others have already mentioned), was that on the Baltic cruise two cruises back, they had a really bad outbreak of norovirus which lingered on to the next 7 day cruise to the Fjords. It was decided that the ship had to undergo a thorough deep clean before any new passengers were let on, which obviously was reassuring, but did mean hundreds, if not thousands of us simply sat and waited and waited.

Anyway, we eventually got on board and went straight up to the Waterfront for lunch where the staff all wore plastic gloves, didn't allow us to handle anything and made sure we all took hand gel. No problem and for the first few days in the Saffron restaurant we had no salt and pepper pots, only individual sachets. Eventually the powers that be decided that the virus had been eradicated (contained?) and normal service resumed. I was pleased to see however, that hand gel was everywhere and staff were always ready to give you a squirt before entering any food area. Amazingly, after the Captain telling us at Muster what the problems were and how we should be extra careful about hygiene, I still saw ladies walking straight out of the loo without washing their hands - I couldn't believe it!

As to the cruise itself, we all had a great time, helped of course by fantastic weather and great ports. However, for the first time ever I felt sick in the Bay of Biscay. Last year on the Baltic cruise we had force 9 gales and I was absolutely fine, but this time all four of us felt queasy and I did wonder if Ventura's sheer size and height accentuated the rolling you can get in Biscay, even in fairly calm seas. Still after all of us taking one seasickness pill that we'd fortunately packed at the last minute we were fine once we started eating dinner and after that it was sun, sea and plentiful quantities of alcohol all the way!

The teething problems that we encountered on our Ventura cruise last year seemed largely to have been ironed out and we could see that P & O have tried to alleviate the sun bed problem by adding loungers to any spare area they could find. However, as others have already said, the blue towel brigade are still out in force big time and P & O are clearly making no attempt to deal with it. I saw loungers with towels on unoccupied literally all day while we hunted to find even one empty lounger. It is true to say that you could usually find the odd one, but four together - no way. On the last two days, I finally decided if you can't beat them you have to join them, so bagged 4 together, but we were out on them shortly after breakfast so didn't feel too guilty. I just wish something could be done about it, but it takes real effort and I don't think P & O have the stomach for it.

We were on a great table of 8 second sitting, with two fantastic waiters, Jason and Pasqual. We have always had good waiters and are well aware of how hard they work, but these two definitely went the extra mile and never stopped smiling. I would agree with some reviewers that the food isn't brilliant. For mass catering it's a very good standard and we ate at Ramblas and East twice and every time they were excellent. Having eaten at Whites last year and been slightly disappointed, we thought it only fair to give it another try, but sadly I have to make the same comment. Nothing wrong with it, but certainly not exceptional given the hype. However, staff were excellent at all the specialist venues and I only wish that all the waiting staff could read these reviews so they could realise just how much most passengers appreciate them. Same goes for our cabin steward Victor. He was unfailingly helpful and anything we asked for appeared in our cabin almost instantly. Our cabin was always cleaned by the time we had breakfast and you can't ask better than that.

As for the passengers, most as always are great, but it was quite interesting talking to the first timers, of which there were far more than previously encountered. Without prompting, on asking them what they thought of the cruising experience and the ship, virtually all of them said they loved the cruise but thought Ventura was too big and whilst they would definitely cruise again it probably wouldn't be Ventura. Interesting, when you consider the way the industry is heading with ever larger ships...

I've commented several times on other cruisers reviews, that whilst we enjoyed our first Ventura cruise and were going on her again, we probably wouldn't choose her for a third time unless the time and itinery were the only sensible choice. There is nothing wrong with the ship as such and she certainly isn't a Butlins (which incidentally we did go to a couple of times when the children were small and we were broke!), but some things for us simply aren't as enjoyable as on the other ships we have cruised on. She is a great family ship and very suited to the more casual and probably younger cruiser. We did notice that passengers were far more casually dressed in the evening than last year, the dropping of the informal nights has obviously had an influence and 'smart' casual is more likely to be my idea of going down the pub or to the supermarket for the weekly shop. I love the dressing up bit, there are so few occasions when we ladies get the opportunity and I think it's such a shame that the glamour is definitely disappearing except for, increasingly a minority. We didn't find the children a problem, indeed we hardly ever saw them, but I've already commented in the Lewis review that I do think children of school age should only be taking holidays in term time under exceptional circumstances. Just to take your kids out of school because it's cheaper doesn't cut it with me.

We like taking the tours, accepting that they can be costly, but for us the reassurance that the ship won't sail without you and the opportunity to have an English speaking guide to point out loads of things that you would probably miss if you were doing your own thing make it worth it for us. We took a very interesting tour to Guardalest when we were in Alicante. Having docked in Alicante before and looked at the forest of highrise blocks and cranes we didn't even bother to get off, but this time we did and were really glad we had. We also took the Vesuvius and Herculaneum tour in Naples which was absolutely fantastic, even in 37 degree heat! We loved Ajaccio, waking up on a beautiful morning and looking out at the marina and the waterfront with the restaurants, palm trees and the hills behind was something I will long remember. I also loved the Great British Sail Away in Barcelona. Yes it's kitsch, but it's so British and great fun, it was great to see Ocean Village responding as we sailed past them.

So all in all another great cruise and we can't wait to do the next one

Quality of Food4
Mostly in Saffron for breakfast, lunch and dinner. Avoided the self-service unless absolutely necessary, simply because of the problems finding a table and the crush and somewhat manic atmosphere.
Entertainment3
Didn't bother with Havana as read so often of the difficulty of actually seeing the performer unless you watch one of the screens. I can do that at home! The Ventura Theatre Company were on the whole pretty good and better than last year, although disappointing that the main productions were the same as a year ago. I would have expected them to change after 12 months.
Shore Excursions5
Best excursion definitely Vesuvius and Herculaneum. No least favourite.
Staff5
As already mentioned, Jason and Pasqual in Saffron (table 97). Victor on D deck and I must mention Fatima in Tamarind who was lovely.
Children's Facilitiesn/a
Onboard Activities5
Spoilt for choice. How anyone could say there wasn't enough to do is beyond me!
Cabins5
Second time on this deck and as before no complaints. Some people complain about the balcony being overlooked, but has never bothered us. In fact with family in the cabin immediately above on C deck a bonus that we could chat while both being on the balcony.
Overall Rating4
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Comment by Lane, Ormskirk (06 Jul 09 14:09) about this REVIEW
Having recently sailed on the Ventura around the Med, we too were suprised about the uncomfortable rolling action and engine vibration experienced on board whlst in the Bay of Biscay, paticularly as the sea was relatively calm. The vibration on some occasions was so bad that it would cause the drinking glasses in the retaurants to shake. We were told that it was beause of the 'rolling sea'. However we wondered if it was to do with the ships design as we have cruised on ships of equal size and some bigger in fairly stormy seas but have never experienced this before. Regardng the 'blue towels'. The stewarts put so many loungers out during the day that it was virtually impossible to walk around some parts of the ship. We have not seen so many loungers on any other ship. Still there was always the 'reserved loungers' not used by anyone ( except for the odd book or hat etc) for several hours. I agree that staff should be instructed to remove towels etc if the lounger is vacated for a long period of time. Overall however we enjoyed the cruise and yes we did hear many comments that the ship is too big. To those who have cruised for the first time and thought this was the case, then I would reccommend that they cruise with Royal Caribean on the Independance or Navigator from Southamption. These are ships of equal size or larger. We consider these ships to be far superior in design, offering open spaced dining, more activities and wider range of entertainment (ice shows) and easier to find ones way around. Anyway happy Cruising Jeff, from Ormskirk, Lancs.
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Comment by Thomasson, Doncaster (05 Jul 09 09:26) about this REVIEW
Excellent review, one of the best I have read. I agree with your thoughts on dress standards. I am booked on the Sea Princess in November for my first cruise, shopping for my formal and informal dresses has been fantastic fun and adds to the excitement while waiting for the cruise.
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Opinion: Agree Comment by Wilde, Norwich (04 Jul 09 21:03) about this REVIEW
Very good review - we were on that cruise and found the abolition of the semi formal (as I did take up with P&O prior to sailing, as we were not officially told of the change) compromised the 'occasion' and four formal nights out of 15 were not enough. The result, on semi formal nights ,was a mismash of scruffy to acceptable, more suited to a hotel in Palma Nova!!! As to sun beds!!! why are they so close together - is it to save on sun-tan lotion as its very easy to spray the person next to you. We also missed out on 'deck time' as the blue towels were out in force. Why not have a system where towels are collected after an hour!!! Compared with the Oceana the food was mediocre - ok but nothing special. Also the entertainment not as good as Thomson, who the management like to belittle at every chance. Why? when they do use a lot of the same comedians and singers. Must mention Victor Michael as a brilliant tenor. We would go on Ventura again at the right price, but think the Oceana (also spoilt by the more casual dress code) a much nicer and friendlier ship. On the good side we had brilliant weather and met a lot of nice people , also likeminded regarding the ambience being downgraded. Come on P&O leave the rock climbing, bungy jumping, and the likes to RCI and push Noddy overboard .
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Opinion: Agree Comment by Wilde, Norwich (04 Jul 09 21:03) about this REVIEW
Very good review - we were on that cruise and found the abolition of the semi formal (as I did take up with P&O prior to sailing, as we were not officially told of the change) compromised the 'occasion' and four formal nights out of 15 were not enough. The result, on semi formal nights ,was a mismash of scruffy to acceptable, more suited to a hotel in Palma Nova!!! As to sun beds!!! why are they so close together - is it to save on sun-tan lotion as its very easy to spray the person next to you. We also missed out on 'deck time' as the blue towels were out in force. Why not have a system where towels are collected after an hour!!! Compared with the Oceana the food was mediocre - ok but nothing special. Also the entertainment not as good as Thomson, who the management like to belittle at every chance. Why? when they do use a lot of the same comedians and singers. Must mention Victor Michael as a brilliant tenor. We would go on Ventura again at the right price, but think the Oceana (also spoilt by the more casual dress code) a much nicer and friendlier ship. On the good side we had brilliant weather and met a lot of nice people , also likeminded regarding the ambience being downgraded. Come on P&O leave the rock climbing, bungy jumping, and the likes to RCI and push Noddy overboard .
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Comment by theobald, carlisle (04 Jul 09 13:53) about this REVIEW
Thank you for your very ballanced review on Ventura. We are going on a west med cruise in August and I was wondering by what you had said regarding formal dining meant that there was none. I, like you think that formal dining is enjoyable and part and parcel of a cruise. Could you please confirm. Regards Mick
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Comment by Jane, Eastbourne (06 Jul 09 15:01) about a COMMENT by theobald (04 Jul 09 13:53)
Hello Theobald. Not quite sure if you mean club dining as opposed to freedom dining or formal nights? We chose club dining 2nd sitting which meant we were allocated to a single restaurant, in this case Saffron, and unless we chose to eat somewhere else like Whites, East, Ramblas or the Beach House American Diner, that's where we ate each night with the same group of people. Unless you are very unlucky with your table companions, it is a very sociable way to spend a couple of hours getting to know each other and by the end of the cruise it is sad to say goodbye. On our very first cruise we met a super couple that we have cruised with on two occasions since and another couple that have become good friends and we hope will cruise again with us very soon. We are also still in email correspondence with nearly all our previous table companions. On Ventura and Oceana, P & O still have the four formal nights where the expected dress is black tie/long dress, but they have now dropped the four informal (semi-formal) nights where men would be expected to wear jackets and smarter trousers with maybe ties and ladies a cocktail type dress. I did notice that even on the formal nights there was an increasing minority who didn't wear black tie or long, although the majority certainly made an effort to dress up to a degree. Does this help?
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Comment by theobald, carlisle (07 Jul 09 10:43) about a COMMENT by Jane (06 Jul 09 15:01)
Many thanks Jane, you have made things much clearer in regard to dining on board Ventura. Your well balanced review has put my mind at rest over a number of points that has been worrying me and I cannot wait for the cruise to begin. Regards, Mick
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Comment by moody, worthing (04 Jul 09 11:24) about this REVIEW
Yes, I was on that Baltic cruise but was told the Norovirus started on the cruise before ours! Luckily, I didn't succumb - I was also on D deck. Lovely cabins, my steward was Jude who was excellent. (I also had a massive wait to go on board, next time I'll take a book to read!) Just for future reference, Jean, I have some instructions of how to reach the terminal quicker than the way you travelled. Here goes: Travelling from Portsmouth on the M27 come off at Exit 8. Follow signs to Southampton town centre for approx. 1 mile. Turn Left at crossroads opposite Peugot garage and follow this road (Botley Road) for approx 1 mile. Turn right at junction and this road takes you to the Itchen tollbridge (50p). Go over tollbridge and take 1st exit left (it's a sharp left). This leads straight to the dockside (Ocean Terminal) or carry on further down for Mayflower Terminal. From Exit 8 to the ship should take no more than 10 minutes under normal traffic conditions. I do hope this helps you for your next cruise and I did enjoy your review. I agree incidentally about the dress code. I loved dressing up on the few evenings for formal nights. The Captain cancelled his party because of the virus situation which was a shame. Also I did appreciate the lounger chairs on our D deck balcony - these would have been useful on a hotter cruise if we couldn't find a sunbed. However the weather wasn't so kind in the Baltic and it rained a fair bit. Never mind, we went for the culture, not the weather. Also agree about the Saffron restaurant. We had a table for 6 by the window which was lovely. Luckily sea conditions were very calm so no seasickness. We did have a very good meal at Whites which was worth the extra £20 and you couldn't eat like that at home for this sort of money could you? Like you I would go back on Ventura if the price and destination was the right one for me. However, my very favourite ship is still Aurora although to travel as a single on her in the sort of cabin I had on Ventura would have cost at least twice as much. ( Us singles do seem to pay exorbitant amounts for a nice cabin with balcony.)
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Comment by Jane, Eastbourne (04 Jul 09 11:31) about a COMMENT by moody (04 Jul 09 11:24)
Thanks Moody for those very helpful directions, I have copied them so I can print them out next time we cruise. Also many thanks to all of you who made such nice comments about my review.
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Opinion: Disagree Comment by Price, Wigan (04 Jul 09 00:00) about this REVIEW
We cruised on the ship last year in October and say that P&O designers have not thought of the lay out of certain decks. Up and down to your evening meal sittings! The stops where ok and the food was good but the ship was not good at all. Wont be seeing me again! Princess for me in the future.
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